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      1. INTERNAL - Bepoz Help Guides
      2. MyPlace | Integrations
      3. Mailchimp

      2 | Email Templates - OLD

      This document describes a list of emails that are used by the MyPlace app and their details. Templates 01 - Welcome Email  ( Import ) Email to welcome new members and explain the benefits of the app. Trigger:  Email sent after the email has been verified. Available Tags: *|FIRST_NAME|* *|COMPANY|* *|CURRENT_YEAR|* 02 - Confirmation Email ( Import ) Email for a member to verify their email.

      This document describes a list of emails that are used by the MyPlace app and their details.

      Templates

      01 - Welcome Email  (Import)

      Email to welcome new members and explain the benefits of the app.

      • Trigger: 
        • Email sent after the email has been verified.
      • Available Tags:
        • *|FIRST_NAME|*
          *|COMPANY|*
          *|CURRENT_YEAR|*


      02 - Confirmation Email (Import)

      Email for a member to verify their email.

      • Trigger:
        • Email sent when a new member join / match account. 
      • Available Tags:
        • *|URL|*
          *|COMPANY|*
          *|CURRENT_YEAR|*


      03- Reset Password Email (Import)

      Email for a member to reset their password.

      • Trigger:
        • Email sent when a member choose to reset their password.
      • Available Tags:
        • *|RESET_URL|*
          *|TEMP_PASSWORD|*
          *|COMPANY|*
          *|CURRENT_YEAR|*


      04 - Reset Successful Email (Import)

      Email to confirm the password has been successfully reset.

      • Trigger:
        • Email sent after the password has been successfully updated.
      • Available Tags:
        • *|COMPANY|*
          *|CURRENT_YEAR|*


      05 - Enquiry Email (Import)

      Email to thank the member for the enquiry

      • Trigger:
        • Email sent after the member has sent an enquiry.
      • Available Tags:
        • *|FIRST_NAME|*
          *|COMPANY|*
          *|CURRENT_YEAR|*


      06 - Admin Enquiry Email (Import)

      Email to notify venue staff that an enquiry was sent from the app, to the venue. 

      • Trigger:
        • Email sent after the member has sent an enquiry. Recipient emails to be set in the backpanel.
      • Available Tags:
        • *|ADMIN_NAME|*
          *|LISTING|*
          *|FIRST_NAME|*
          *|SUBJECT|*
          *|EMAIL|*
          *|ENQUIRY|*
          *|COMPANY|*
          *|CURRENT_YEAR|*


      07 - Invoice Email (Import)

      Email to notify venue staff a new invoice has been issued

      • Trigger: 

      • Available Tags:
        • *|FIRST_NAME|*
          *|COMPANY|*
          *|CURRENT_YEAR|*


      08 - Receipt Email (Import)

      Email sent to the voucher buyer that contains the transaction receipt and voucher pdf.

      • Trigger: 

      • Available Tags:
        • *|RECEIPT_ID|*
          *|VOUCHER_TYPE|*
          *|PURCHASER_NAME|*
          *|TICKET_URL|*
          *|TRANSACTION_ID|*
          *|EVENT_NAME|*
          *|QTY|*
          *|TICKET_URL|*
          *|URL|*
          *|COMPANY|*
          *|CURRENT_YEAR|*


      09 - Refer a Friend Email (Import)

      Email to notify a person that they have been invited by an app member to be join the app.

      • Trigger:
        • Email sent once a member sends a friend referral.
      • Available Tags:
        • *|INVITEE_FIRST_NAME|*
        • *|INVITER_FIRST_NAME|*
        • *|INVITER_LAST_NAME|*
        • *|URL|* 
        • *|COMPANY|*
        • *|CURRENT_YEAR|*
        • *|TEXT:URLIOS|*
        • *|TEXT:URLANDROID|*


      10 -  Admin Contact Us Email (Import)

      • Trigger: 

      • Available Tags:
        • *|COMPANY|* 
        • *|CURRENT_YEAR|*


      11 - Contact Us Email (Import)

      Email to thank backpanel user for the support request.

      • Trigger: 

      • Available Tags:
        • *|COMPANY|* 
        • *|CURRENT_YEAR|*



      12 - Signup Admin Email (Import)

      Email to notify venue staff that a new member has joined the app.

      • Trigger:
        • Email sent when a new member join / match account. 
      • Available Tags:
        • *|FIRST_NAME|* 
        • *|COMPANY|* 
        • *|CURRENT_YEAR|*


      13 - Inviter referral Email (Import)

      Email to thank a member for inviting a friend.

      • Trigger:
        • Email sent once a member sends a friend referral.
      • Available Tags:
        • *|FIRST_NAME|* 
        • *|COMPANY|* 
        • *|CURRENT_YEAR|*


      14 - Reminder referral Email (Import)

      Email to notify a person that there is a pending invitation for them to join the app.

      • Trigger:
        • Email sent after a certain amount of days after the referral, based on a backpanel setup.
      • Available Tags:
        • *|FIRST_NAME|* 
        • *|COMPANY|* 
        • *|CURRENT_YEAR|*


      15 - Helpdesk Email (Import)

      Email to notify Bepoz support that the venue staff has sent a request.

      • Trigger:
        • Email sent when a backpanel user issues a support request.
      • Available Tags:
        • *|WHEN|* 
        • *|FROM|* 
        • *|CC|* 
        • *|SUBJECT|* 
        • *|MESSAGE|* 
        • *|PROJECT_NAME|* 
        • *|URL|* 
        • *|VENUE|* 
        • *|CONTACT_NUMBER|*
        • *|COMPANY|* 
        • *|CURRENT_YEAR|*


      16 - Gift Certificate Email (Import)

      Email containing the voucher pdf sent to the person who received a gift certificate.

      • Trigger:
        • Email sent when a gift certificate is purchased.
      • Available Tags:
        • *|FULL_NAME|* 
        • *|PURCHASER_NAME|* 
        • *|URL|*
        • *|VOUCHER_NUMBER|*
        • *|VOUCHER_TYPE|*
        • *|BALANCE|*
        • *|EXPIRY_DATE|*
        • *|URL|*
        • *|COMPANY|*
        • *|CURRENT_YEAR|*


      17 - Gift Certificate Email (Import)

      Email containing the gift certificate receipt, which is sent to the member who have purchased the gift certificate.

      • Trigger:
        • Email sent when a gift certificate is purchased.
      • Available Tags:
        • *|FULL_NAME|* 
        • *|PURCHASER_NAME|* 
        • *|URL|* 
        • *|VOUCHER_NUMBER|* 
        • *|VOUCHER_TYPE|*
        • *|BALANCE|*
        • *|EXPIRY_DATE|*
        • *|URL|*
        • *|COMPANY|*
        • *|CURRENT_YEAR|*



      18 - Ticket Booking Email (Import)

      Email sent to the ticket buyer that contains the transaction receipt and ticket pdf.

      • Trigger:
        • Email sent when a ticket is purchased.
      • Available Tags:
        • *|PURCHASER_NAME|* *|VOUCHER_TYPE|* 
        • *|RECEIPT_ID|* 
        • *|TICKET_URL|* 
        • *|VOUCHER_URL|* 
        • *|TRANSACTION_ID|* 
        • *|EVENT_NAME|* 
        • *|QTY|*
        • *|TICKET_URL|* 
        • *|QTY_CREDIT|*
        • *|VOUCHER_VALUE|* 
        • *|VOUCHER_EXPIRE_DATE|*  
        • Receipt Link: *|URL|* 
        • *|COMPANY|* 
        • *|CURRENT_YEAR|*



      19 - System Check Email (Import)

      Email to notify the connection between Bepoz and MyPlace is down.

      • Trigger:
        • Email sent when the connection between Bepoz and MyPlace is down. Recipient emails to be set in the backpanel.
      • Available Tags:
        • *|FIRST_NAME|* 
        • *|TIME|* 
        • *|COMPANY|* 
        • *|CURRENT_YEAR|*



      20 - Reminder Ticket (Import)

      Email to notify the ticket buyer that the event they bought the ticket for will happen soon.

      • Trigger: 
        • Email sent certain amount of days before an event date, based on a backpanel setup. 
      • Available Tags:
        • *|FIRST_NAME|* 
        • *|TIME|* 
        • *|COMPANY|* 
        • *|CURRENT_YEAR|*



      21 - Reminder Voucher (Import)

      Email to notify the voucher owner that a voucher is soon to expire.

      • Trigger: 
        • Email sent to a voucher owner certain amount of days before the voucher expire date, based on a backpanel setup.
      • Available Tags:



      22 - Import Member (Import)

      Email to welcome new members that have been imported to the backpanel. The email contains a temporary password for the member to login to the app.

      • Trigger:
        • Email sent to every member that have been imported on the backpanel.
      • Available Tags:
        • *|FIRST_NAME|* 
        • *|TEMP_PASSWORD|* 
        • *|TEXT:URL_IOS|* *|TEXT:URL_ANDROID|* 
        • *|COMPANY|* 
        • *|CURRENT_YEAR|*



      23 - Membership Downgrade Notification (Import)

      • Trigger: 
        • Email sent based on the expiry date, for when the membership has expired.
      • Available Tags:
        • *|NAME|* 
        • *|EXPIRED_TIER|*
        • *|EXPIRY_DATE|* 
        • *|CURRENT_TIER|*
        • *|COMPANY|* 
        • *|CURRENT_YEAR|*



      24 - Resend Membership Details (Import)

        • Trigger:  

        • Available Tags:



        25 - Confirmation Change Email (Import)

        Email used to notify a user when their email address is updated in Bepoz and to ask member to confirm or decline the change.

        • Trigger:
          • Email is sent to the member when the account email us updated in Bepoz.
        • Available Tags:
          • *|FIRST_NAME|*
          • *|OLD_EMAIL|*
          • *|NEW_EMAIL|*
          • *|URL|*
          • *|TEXT:URL_REJECT|*
          • *|COMPANY|*



        26 - Request Delete Account (Import)

        Email used to send the confirmation code, that is used to confirm the deletion of an member account.

        • Trigger:
          • Sent when account deletion button is clicked in the app.
        • Available Tags:
          • *|FIRST_NAME|*
          • *|CODE|*



        27 - Confirmation Delete Account (Import)

        Email sent to notify member that the account was successfully deleted.

        • Trigger:
          • Sent after the confirmation code is entered and accepted, to confirm account deletion.
        • Available Tags:
          • *|FIRST_NAME|*



        28 - Admin Duplicated Email Notification (Import)

        Email used to notify admin staff that an email address has been updated in Bepoz and it matches an existing email (is duplicated).

        It notifies that the email will be reverted back to previous value.

        • Trigger:
          • Sent after an email is updated in Bepoz and the new value matches an existing email address.
        • Available Tags:
          • *|ADMIN_NAME|*
          • *|COMMENT|*



        29 - Admin Email Change Rejected Notification (Import)

        Email used to notify admin staff that the app member has rejected the email change.

        • Trigger:
          • Sent after the member click the decline change button on the “Confirmation Delete Account” email.
        • Available Tags:
          • *|ADMIN_NAME|*
          • *|INFO|*
          • *|COMMENT|*



        30 - Notify Inactive Member (Import)

        Email used to notify a member that their Bepoz account has been made inactive. This allow the member to re-join the app.

        Most common use case is when a member belongs to a gaming system group and needs his account to be part of either a different group or even a different gaming system. In this case, his original account can be made inactive and the member can rejoin a different group/gaming system.

        • Trigger:
          • Sent after an app account is made inactive in Bepoz.
        • Available Tags:
          • *|FIRST_NAME|*