Overview
Problem / Symptoms:
This guide shows how various Discounts and Payment Types reflect how Accounts Gross/Nett Values are recorded against the Account.
Diagnosis:
Solution / resolution:
|
Points |
Gross/Nett – Points Redeem Value |
|
Order Discount |
Gross/Nett – Order Disc % |
|
Product Promo |
Gross/Nett – Product Discount |
|
Gift Certificate |
Gift Certificates are a payment type so they do not deduct from the Gross/Nett Value |
|
Voucher |
Gross/Nett – Voucher Discount |
|
Item Reprice |
Gross/Nett – Item Discount |
|
Account Discount |
Gross is recorded at the original value as the Account Pricing policy is applying the discount |
References:
ConnectWise Links:
Service Ticket #189275 - AR file - NSW Dine & Discovery voucher
Atlassian Links: