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4 | Adding a Raffle Device

This article covers a step-by-step guide to adding a Raffle Device in BackOffice. In order for Raffles to be redeemed and managed, a Raffle Device will first need to be configured. Raffle Setup allows the end-user to create and maintain Raffles for ticket sales and Raffles Draws. NB: The availability of the Raffles Draws component is controlled by a separate System Authorisation.

This article covers a step-by-step guide to adding a Raffle Device in BackOffice.

In order for Raffles to be redeemed and managed, a Raffle Device will first need to be configured.

Raffle Setup allows the end-user to create and maintain Raffles for ticket sales and Raffles Draws.

NB: The availability of the Raffles & Draws component is controlled by a separate System Authorisation.

Prerequisites 

  • For an Operator to access and edit Raffles Setup, the corresponding Raffles option/s must be ticked on from the Marketing & Promotions tab of Operator Maintenance

Adding a Raffle Device

  • Navigate through Venue, Stores & Tills and highlight the new Raffle Till 
  • This will display a row of icons in the header as shown below

  • Select the Add New Device button which will open a Device List window
  • A new Blank Device must be selected as the device list doesn't have the Raffle Device Setup'

  • Once the Raffle Device has been set up, this setting can be copied for future Raffle Devices

    • Device Name
      • Sets a name for the device
    • Workstation
      • Set the workstation to the Raffles Workstation
    • Device Type
      • Set the Device Type to Raffle Terminal which will change the settings option
      • In order for the system to work, setting the device type is mandatory

    • Media Zipname
      • Media Zipname is an option to have pictures displaying on the Raffle Till
    • Once the device has been set up, restart SmartController for the newly saved devices to be active