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7 | My Printers Tab Overview

This article covers the "My Printers" tab of the Bepoz Diagnostics Dashboard. This tab will display a list of all the local printers that are installed in the system and allows for testing their status. In order to populate a printer list in Bepoz Diagnostics, Smart Printers needs to be active.

This article covers the "My Printers" tab of the Bepoz Diagnostics Dashboard. This tab will display a list of all the local printers that are installed in the system and allows for testing their status. In order to populate a printer list in Bepoz Diagnostics, Smart Printers needs to be active.

Prerequisites 

N/A

Tab Info & Options
 
 

Field

Description
Local SmartPrint
  • 'Local SmartPrint' is a status description for the local SmartPrint for the till
  • The 'Start' button located next to the status description will start the SmartPrint program if it is not already running
  • The 'View Log' button will display the log file or SmartPrint
Till Printers
  • Till Printers Window will populate a list of local printer for the till along with other information

 

  • ID - Displays the Printer ID
  • Printer Name - Display the Printer Name
  • Workstation - Displays the workstation the printer is connected to
  • IP Address - Displays the IP Address of the till
  • FallBack to -  Displays the FallBack IP address for the Printer
  • Redirect to - Displays the address the printer command will redirect to 
  • Ping - If this is ticked on, Ping is sent to the address
  • Test Results - Shows the results after the printer has been tested
  • Printer Model - Displays the model of the Printer
Test All printers
  • When a list is populated in the Till Printers screen, they can be tested by clicking this button
  • After selecting 'Test All Printers' button, the system will perform a test on all printers and print out a Bepoz Diagnostics Report
Test One Printer
  • This button allows testing a single printer from the printer list and get a Bepoz Diagnostic Report for that printer
Retrieve Status
  • 'Retrieve Status' will display the current status of the printer selected
Select New Printer
  • 'Select New Printer' allows the operator to select  a printer to print receipts to
Modify Printer
  • 'Modify Printer' will allow the operator to modify the selected printer settings
  • When this button is clicked, it will display a Change Comport Setup from where Printers can be modified

        
Always on Top
  • This flag will always display the Diagnostics screen on the top of any other windows displayed
On-Screen Keyboard
  • Selecting the 'On-Screen Keyboard' button will display the on-screen keyboard
Run Database
  • Selecting the 'Run Database' button will execute the Database.exe program
Refresh Data from SmartController
  • Selecting the 'Refresh Data From SmartController' will attempt to retrieve all global data
Close
  • Selecting 'Close' will close the diagnostic screen