This is a summary page for the latest version of Bepoz SmartKDS.

This page covers some key features, a high-level overview of the setup required along with links to further resources.

About

SmartKDS is the Bepoz Kitchen Display System (KDS) that helps to create increased operational efficiency and customer satisfaction through digital displays in service environments
Typically, KDS systems are used in a kitchen environment and offer a digital docket for chefs to work from instead of the traditional paper docket
It is designed to offer a visual / audio notification once an individual item or order is prepared and ready to be served
There are also built in warning stages that can be configured on setup to assist with cooking and wait times

N.B. - From 4.7.x.x version, SmartKDS is no longer part of Bepoz and needs to be installed separately. It still uses some functionality from Bepoz, such as Printer Formats & Printer Channels

Prerequisites

SmartKDS displays the orders received from SmartPOS and gives the operators the ability to work on the received order and close the order once it has been completed
The operator has the ability to download and update the SmartKDS version from Bepoz update program
SmartKDS is now a standalone product and can be upgraded independently from Bepoz
SmartKDS utilises its own SQL database while running on the installed SQL instance
The operator can set an individual item or the whole order to the following statuses from within the SmartKDS Client

Preparing - Starts a timer for cooking times
Bumped - The item / order has been prepared and has left the preparation area
Cancelled - The item / order has been removed from the KDS station as it is no longer needed

Orders can be displayed on different KDS Workstation's based on individual configurations

There are multiple programs that must be configured & run to operate SmartKDS
Below is an overview of how these programs are connected and the flow of data between them
There are also potential failure points been highlighted - it's important to understand where these are to ensure an efficient and stable system

SmartKDS setup starts with configuring the KDS server and creating a new database for KDS
Themes can be created which would be used at different workstations

To make the connection between SmartPOS and KDS Server, KDSLink setup must be completed

A new Printer Format needs to be configured for SmartKDS which will be configured in KDS Server and used to print the receipts for the orders received