12 | SMS
Some SMSs are sent to the customers during the journey. This service is integrated with BurstSMS, and here is where the Back-Panel user enters the BurstSMS account keys for tests and for the live environment. - An SMS is sent when the customer verifies their mobile number (mandatory for cash on delivery orders). The YourOrder customer receives a verification code that needs to be entered in the customer’s profile page in YourOrder.
Some SMSs are sent to the customers during the journey. This service is integrated with BurstSMS, and here is where the Back-Panel user enters the BurstSMS account keys for tests and for the live environment.
- An SMS is sent when the customer verifies their mobile number (mandatory for cash on delivery orders). The YourOrder customer receives a verification code that needs to be entered in the customer’s profile page in YourOrder. The customer won’t be able to pay with cash without the mobile number’s validation.
- An SMS is sent when the customer places an order. A confirmation SMS is sent with the order details and PDF receipt.
- An SMS is sent when the customer schedules an order. A confirmation SMS is sent at the moment they place the order, and another SMS is sent in the day the order was scheduled to as a reminder.
These are the required fields:
| Key |
BurstSMS.com account key.
|
| Secret | BurstSMS.com account secret. |
| Confirmation Message | The content of the SMS Confirmation code template. |
| Confirmation Expiry | Number of minutes a customer has to input confirmation code. |
| From |
Name or number SMS is sent from (1-11 characters)
|
| Enable Order Confirmation SMS |
ON: Customers will receive SMS notification in regards to Order. OFF: No SMS will be sent to customers. |
| Order Confirmation Message | The content of the SMS Order Confirmation template. |
| Enable Order Reminder SMS |
ON: Customers will receive SMS reminder in regards to Order. OFF: No SMS will be sent to customers. |
| Order Reminder Message | The content of the SMS Order Confirmation template |
| Stop sending any SMS’s between 9 pm and 9 am |
ON: No SMS notification in regards to Order will be sent to customers during this time period.
OFF: Customers will receive SMS.
|
| Enable Short link | The customer receives the PDF receipt as a link in the SMS. When set as ON: Short link will be sent. OFF: Customer will receive a full link. |
| Firebase API Key | Key to enable short link converter (locked field). |
|
Dynamic link domain
|
The pattern for short link. Format: .page.link (locked field). |
| Enable Order Emergency SMS |
ON: Nominated phone will receive SMS with order details so staff can put order through if not received by Bepoz in time
OFF: No SMS is sent to phone if order fails to reach Bepoz
|
| Order Emergency Message | The content of the Order Emergency SMS template. |