When making a Part Payment and then Applying Item type Discounts or Sale Use Points the Table will result in a Credit of the Part Payment amount

Overview

Problem:

• When making a part payment within a Table workflow, and then you either apply Item Type Discount at (100%) or Sale Use Points, this workflow will result in a Credit being created on the table of the Part Payment amount.  This is due to the fact that Item Type Discounts and Sale Use Points do not redeem against the balance of the Table order, but they are applied at the Product level.

• This is the current architecture structure and how Item Type Discounts and Sale Use Points have always worked. 

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Solution:

There are two workflows that can be used to work around this workflow. 

• Order Reprice and or Order Discount can be used to Balance the Part Payment and Discount amount in order to have a Zero Balance Table. 

• If the system is using Sale Use Points then Points for CashValue should be configured as this Functionality applies as a Payment and does not apply to the Product line level. 

 

Order Reprise Workflow:

• Open Table

• sell item

• make part payment

• Link to account (100% discount) or Item Discount 100%

• The table is now in credit (Negative Balance)

• Order Reprice to zero or you can charge the credit to the account

 

 

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Linked Issues: