Customer Display (CDS)
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      1. Oolio Platform Help Guides
      2. Apps & Devices
      3. Customer Display (CDS)

      CDS (Customer Display): Set Up

      Learn how to: set up your Customer Screen, Log In & start taking orders

      CDS ( Customer Display Screen ):

      SET UP

      Having a Customer Screen help your customers to:

      • See their orders being typed & allow them to correct mistakes

      • Choose to receive the receipt via: Email / Phone Number if wanted

      See their orders being typed & allow them to correct mistakes

      Choose to receive the receipt via: Email / Phone Number if wanted

       

       

      ENABLE CDS in your BACK OFFICE

      Once your Customer Screen is installed in your Venue, you can start using it right away

      1. In your Back Office => Features => Click on ' Customer Display ' => ENABLE :

      In your Back Office => Features => Click on ' Customer Display ' => ENABLE :

      CONNECT CDS to your POS

      In just few steps using your phone camera & QR Codes

      VIDEO DEMO:

      1. In your CDS => Scan the QR code using your phone's camera:

      In your CDS => Scan the QR code using your phone's camera:

      2. Click on the link displaying ' auth.oolio.io ':

      3. On your Phone => a pop-up will appear asking you to confirm the the 8 digits code is matching the one on your CDS => Confirm:

      4. A ' Congratulation ' message will appear on your phone:

      5. In your CDS => If you have several venues => choose the venue using that particular CDS :

      6. You will be asked to select a device ( POS, mPOS, Ipad, ...) choose the one that should be connected to your CDS:

      7. You are now connected & can start using your CDS

      TAKING ORDERS

      Once your CDS is connected to your POS:

      You can start taking orders right away

      Orders that you put in your POS automatically appear in your CDS:

       

      VERIFY your CDS is CONNECTED to your POS

      If your CDS is not syncing orders from your POS, you can easily:

      • Check in your POS

      • Disconnect & Reconnect it if needed

      Check in your POS

      Disconnect & Reconnect it if needed

      1. In your POS => Go to Navigation ' . . . ' => Settings :

      2. Under ' Hardware ' => If you can see ' Customer Display ' with a green tick ✅ =>

      Your display should be connected !

      ( Refresh your POS page if no order display )

      3. To Reconnect your CDS: press ' Forget Customer Display ' and follow the steps

      ABOVE ⬆️