Online Store: Preparation Time

 

Add a Preparation Time for your Customers to know when their order will be ready

ENABLE 'PREPARATION TIME'

  1. In your Back Office => Features => Integrations => Online Store:

 

2. Under 'Settings' => click on the 'Cog Icon':

 

3. Under 'Fulfilments' => Enable 'Preparation Time':

SET PREPARATION TIME

Your Preparation time (for example: 20 min) will be applied on:

  • Your Closing Time: if your venue closes at 8pm: the last Online Order will be at 7.40pm

  • Time selected by your customer: if your guest chooses to order 'ASAP' online: the 20min preparation will be automatically added.

  • ⚠️ Your Opening Time: will not be affected as you are expected to be ready for orders on opening

  1. Opening & Closing Days / Hours of your Online Store are located under ' Details':

 

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Your customers will be able to see the Dine In, Pick Up or Delivery estimated times when ordering: