5 | Adyen - MOTO Payments

This article discusses MOTO transactions, the setup required to initiate a MOTO transaction, and an example usage workflow from SmartPOS.

Minimum Bepoz version of 4.6.2.7 and above
To process MOTO payments, an Adyen BackOffice Extension Device must first be configured

For more information about how to configure the Adyen BackOffice device, please refer to Adyen - Product Summary Page

A MOTO transaction is a transaction when a customer card is not physically available
The most likely scenario when there is a need for an ability to do MOTO transactions is when the Venue accepts bookings or orders over the phone and would like its customers to pay a deposit to confirm their booking or an order
In such a case, where Venue would like to accept MOTO payments, a Till function button must first be configured in the BackOffice which the Operator can then use to initiate a MOTO payment request from SmartPOS

The actual setup required for accepting MOTO payments through the Adyen EFTPOS interface in Bepoz is relatively straightforward, however, the Adyen BackOffice Extension device setup must first be configured

For more information regarding configuring the Adyen BackOffice Extension device, please refer to Adyen - BackOffice Setup

To initiate a MOTO payment request from SmartPOS, a Till function button needs to be setup
To set up the Till Function button, navigate to the desired Till Function Map and Panel, click on the desired button space

In the button Text field enter the text that will display on the Till Function Button in SmartPOS
Set the Function drop-down to 'Tender & Payment'
Set the Sub-Function to 'EFTPOS/Card Authorisation'
Leave the Item field as '0' and set the Subitem field as '1'

After opening SmartPOS, enter the transaction items as per desired & select the Till Function button which was set up for MOTO Payments, this will prompt the EFTPOS Numpad on the SmartPOS, enter the desired amount and click 'OK'

On the terminal, it shows you a series of screens that prompts for entering the card number, the expiry date for the card, and the card's security code respectively

When all the relevant card details are entered successfully, the transaction is paid for and the success message is seen on the SmartPOS screen