INTERNAL - Bepoz Help Guides

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INTERNAL - Bepoz Help Guides

Troubleshooting

Troubleshooting

StockControl Errors

How to Fix a Stocktake that cannot be applied.

SmartPOS Errors

Points: There is no points redeem value set for this system. Please contact your system administrator

SmartPOS is failing to load Local Database, or No Local Database found

Members Discounting to Zero (0) price in a Takeaway Mode

When making a Part Payment and then Applying Item type Discounts or Sale Use Points the Table will result in a Credit of the Part Payment amount

I can no longer enter a barcode manually and press ENTER within SmartPOS after I have upgrade to 4.6.1.1 and above (Keyboard Wedge Threshold)

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Smartcontroller Errors

SQL - Server is in script upgrade mode. Only administrator can connect at this time

Unable to load DLL 'sqlcme35.dll

Error Azure DownloadBlob: The Client could not finish the operation within specified timeout

How to fix Pending Sales on Smartcontroller after Upgrade to BEPOZ 4.6.1.22 and above

SQL Errors

SQL - Error 1067 - SQL Service will not start

SQL - Shrinking a log file (LDF)

SQL - Server Service error 1008

SQL Performance Troubleshooting Tools

MaxPoolSize Reached on SQL Database; Max pool size reached

SQL - Error 28 or Error 40

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Snapshot Errors

Snapshots - Connection Failure couldn't connect to Smart Controller: The underlying connection was closed

Snapshots | Divide by Zero Error

Snapshots | Login as Link MyBepoz User

Reservation System Errors

Reslink: OCX files missing or unregistered

Custom Support Tools

System Health Check (Calvin Schentke)

Database.exe Errors

Database.exe - Database.ModMain: AddHandlingFeeProd Error

Database.exe - Error in ': database.modMain: AddHandlingFeeProd' | Type Exception Level: Err | Object reference not set to an instance of an object

Database.exe - Downgrading 4.6.1.20 and above results in an error within the Translines Table.

Database.exe - Update Tables - Results in an Error, cannot create TestDatabaseOnly

When Creating a VenueDataRecovery, the Database is too big to restore on SQL Express instances due to TransComment Table

When Creating a Venue Recovery there is a timeout warning and the Venue Recovery.bak is not created.

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Backoffice Errors

Exporting to Excel 2007 causes Backoffice to Freeze and Report is never generated

Manufactured Products' stock are not deducting correctly when used as Ingredients

LMG Internal Error: Writing to registry

Disabling Membership flag for Backoffice

Backoffice Prompts for a Shared Directory when Accessing Keymaps from a Remote Workstation.

Error occurred in the Backoffice Program at Main thread Backoffice.cSQLDatabase ExecuteNonQuery

Exception Err Method not found: 'Void SmartTax.cTax..ctor(Int32[], Int32, Byte, Int32)'

Main Thread: Backoffice: Stock Chain Inconsistent StockList

No logo is been displaying when printing invoice via Windows Printer

Transaction ID on Keylog Report will not marry with Transaction Journal

Excel can't open the exported file file extension missing

Multivenue: Quantity on Hand not updated at Remote Venue when Oversell Warning is set

Could not load file or assembly 'microsoft.reportviewer.processingobjectmodel version=10.0.0.0 ' when creating a PO

Stock Journal - No Values for Qty OnHand Start or Qty on Hand End After Upgrade to 4.6

Back Office Account screen load error on GetAccountsFull Stored Procedure

Account List Frozen or Unresponsive resulting in having to terminate Backoffice manually.

Getting "GetAccountsFull" error when accessing YO account groups due to duplicate CommentID's and AddressID's

Account Charges Gross/ Nett Total Calculated Values

Backoffice - This Document has been modified - Warning message

Sales Report Creator, appears frozen if the Account Profile or Product Profile have been accidently selected

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Integration Errors

me&u Not Printing Orders

me&u Order Validation Failed

me&u MAC does not match

me&u Product Not Assigned to API

EZEGIFT Troubleshooting guide

.Net 4.8 install troubleshooting & Windows Update Reset

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SmartPDE Errors

SmartPDE | BepozBase has not had its Global Objects Set

#Random | TBC

Error: Unable to find Custom Field

Trying to get property 'mobile_verification_needed' of non-object error during signup

Members stamp card progression is not displayed

Members not automatically signed into YourOrder when using QR code Ordering

If preferred venue custom field is not updated in Bepoz but has changed in Myplace

MyPlace Members are not automatically signed in using deeplink

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