Backoffice Errors

No logo is been displaying when printing invoice via Windows Printer

Overview

Problem / Symptoms:

When printing an invoice to a Windows printer, primarily PDF type printers, the Logo is not printed on the Tax Invoice Format. 

Diagnosis:

Solution / resolution:

This is a current limitation with regards to Windows PDF type printer setups.

In order for a Logo to Print, the device needs to store the Logo/Image and this is not possible with PDF Type Printers.