6 | Adyen - MOTO Surcharges

This article discusses MOTO Surcharges, the setup required to initiate a MOTO Surcharge, and an example usage workflow from SmartPOS.

Prerequisites

• Minimum Bepoz version of 4.7.2.0 and above
• To execute a MOTO Surcharge, an Adyen BackOffice Extension Device must first be configured
• For more information about how to configure the Adyen BackOffice device, please refer to  Adyen - Product Summary Page
• The following Operator privilege flags must be enabled
• Operator Maintenance 'General' Tab
• General Settings: "Use BackOffice" flag
• System Setup: "Maintain Till Function Maps" flag
• Operator Maintenance 'Till Privileges' Tab
• General: "Operate Tills" flag
• General: "Card Authorisations" flag
  

MOTO Surcharges

• A MOTO transaction is a transaction when a customer's card is not physically available
• Note: for more information on MOTO Payments, please follow the article:  Adyen - MOTO Payments
• Current MOTO Payments Till Function button does not allow a surcharge to be configured within it
• So, a new till function button was configured with a surcharge feature embedded within it
• The Surcharge can be added to the MOTO Payment as a dedicated dollar amount or as a percentage of the transaction amount through the Item and Sub-Item fields

MOTO Surcharge Setup

• The actual setup required for executing MOTO payments through the Adyen EFTPOS interface in Bepoz is relatively straightforward, however, the Adyen BackOffice Extension device setup must first be configured
•  For more information regarding configuring the Adyen BackOffice Extension device, please refer to  Adyen - BackOffice Setup
• To initiate a MOTO payment request from SmartPOS, a Till function button needs to be setup
• To set up the Till Function button, navigate to the desired Till Function Map and Panel, click on the desired button space
• In the button Text field enter the text that will display on the Till Function Button in SmartPOS
• Set the Function drop-down to 'Tender & Payment'
• Set the Sub-Function to 'EFTPOS/Card Authorisation'
• Leave the Item field as '0' and set the Subitem field as '1'

SmartPOS Usage

• After opening SmartPOS, enter the transaction items as per desired & select the Till Function button which was set up for MOTO Payments, this will prompt the EFTPOS Numpad on the SmartPOS, enter the desired amount, and click 'OK'

• On the terminal, it shows a series of screens that prompts for entering the card number, the expiry date for the card, and the card's security code respectively

• When all the relevant card details are entered successfully, the transaction is paid for and the success message is seen on the SmartPOS screen