ANZ BladePay
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      1. INTERNAL - Bepoz Help Guides
      2. Interfaces | EFTPOS & Payments
      3. ANZ BladePay

      2 | ANZ BladePay w/ Surefire Pay at Table - User Guide

      This article outlines the user guide for ANZ BladePay system (BETA 4.5.2). After configuring the New Device in BackOffice and setting up the ANZ BladePay unit, you will be ready to use the device for processing payments. Once a Table/Order has been saved in SmartPOS, it will appear in the Pay at Table App. Easily pick up the Table/Order using the App to Process the Payment. Bills can be split and paid for separately.

      This article outlines the user guide for ANZ BladePay system (BETA 4.5.2).

      After configuring the New Device in BackOffice and setting up the ANZ BladePay unit, you will be ready to use the device for processing payments.

      Once a Table/Order has been saved in SmartPOS, it will appear in the Pay at Table App. Easily pick up the Table/Order using the App to Process the Payment. Bills can be split and paid for separately.

      Prerequisites

      • If your BladePay Device has not yet been Paired, please refer to the Device Setup Instructions
      • Make sure that SmartController has been restarted and that the Device is now running

      Saving a Table/Order

      • Now that the BladePay Device has been setup and paired, when a Table/Order from the configured Table Group is saved, it will appear within the Pay at Table App
      • Begin a new Table/Order from a SmartPOS Workstation either using a Table List or a Graphical Table Map that is configured to the same Table Group as the Paired BladePay Device
      • After adding the desired Products to the Transaction, select the Save & Send Function Key

       

      Pick Up Bill for Saved Table/Order

      • To Pay the Bill for a saved Table/Order using the Pay at Table App, open the App on the BladePay Device and select the Pay Bill button
      • Open Orders will appear listed by Order Number – scroll through the list to locate a desired Table/Order
      • Tap on the desired Table/Order to proceed – when the Table/Order is opened for Payment Processing via the App, the line items from the Transaction will be visible along with Prices, Quantities, and Condiments selected
      • The Total Amount due will appear at the bottom of the screen along with a Pay button – tap this to proceed
      • The Payment screen will offer options to Split the Bill, Pay by Card, or Pay by Cash

         

      • If there are no Open Orders in the system to close, one of the following messages will appear when the Pay Bill button is selected

       

      • Tap this button to refresh the Table/Order List while on the "Pay Bill" screen

      Processing Payment

      The license has expired

      • To continue using this macro kindly ask your administrator to renew the license for Macro Toolbox for Cloud
      • If the following message appears during the Payment process, the BladePay Device is having trouble connecting to either the Surefire server or to Smart Controller


      • After the Payment for the Table/Order has been processed using the Pay at Table App, the Table/Order will be Closed in Bepoz
        • The Table will now be available to be used again
        • When viewing the Transaction Journal, the Table will be Closed by the BladePay-designated Operator and on the BladePay-designated Till that were configured with the Device Setup

      • If the Single Use Only flag has been enabled for the Table Group in Venue Maintenance
        • A Table will not be able to be opened via SmartPOS if a Payment is being Processed for that Table via the Pay at Table App
        • A Payment will not be able to be Processed using the Pay at Table App if the Table or Split is in an active Transaction in SmartPOS

       

      Exiting Transaction in Progress

      • Once a Table/Order has been picked up in the Pay at Table App, exiting the Transaction by tapping the Back button or arrow on the BladePay Device will result in the following message prompt being displayed
      • Choose to Suspend, Void, or Continue the Transaction

      • In most cases, a Payment should be Voided if the Operator needs to exit the Payment Process via the Pay at Table App

      Split Bills

      • Attempting to open a Table/Order in SmartPOS which has been partially paid for in the App (either Split Equally or Split by Item with one or more split's payment being processed and then Suspending the remainder) will result with the Operator receiving a "Table In Use" warning prompt requiring a Manager Override to proceed in SmartPOS

      • Select No to continue processing the remainder of the payment/s in the App
      • Selecting Yes will mandate that the remainder be processed via SmartPOS because the App will now produce a Table Lock error

      • If an Unsplit Table/Order or a Split is partially paid for via SmartPOS, the remainder of the Payment will also need to be completed using SmartPOS

      Voucher Redemption

      • When a Voucher is Redeemed for a Table, the Voucher will appear in the Pay At Table App as a negative line item named "Voucher" – for example, if a $10 Gift Voucher is Redeemed, the Pay At Table App will display a line item named "Voucher" at $-10.00 x 1

       

      • If a Voucher has been applied to a Table and then the Bill is being Split via the Pay At Table App and being Split by Items, it's important to select the Voucher Line item with one of the payments
        • Otherwise, the Table will be closed with a negative balance