4 | Aura Interface SmartPOS Usage

This article covers SmartPOS usage examples for the Aura Interface. Once the Aura Interface has been configured in BackOffice and the CALink Setup has been completed, Operators can retrieve Member Accounts via SmartPOS. In Backoffice, the Accounts can be automatically created/updated based on a defined tier level - if configured to do so. Operators can refund to Aura as well.

This article covers SmartPOS usage examples for the Aura Interface.

Once the Aura Interface has been configured in BackOffice and the CALink Setup has been completed, Operators can retrieve Member Accounts via SmartPOS. In Backoffice, the Accounts can be automatically created/updated based on a defined tier level - if configured to do so. Operators can refund to Aura as well.

Prerequisites

• Minimum Bepoz version of 4.7 & onwards
• For an operator to be able to use Aura, following privileges must be enabled
• Operator Maintenance 'Till Privileges' Tab
• General: 'Operate Tills' flag
• Managers: 'Managers Functions' flag
• Voids and Returns: 'Returns and Credit Sales' flag

SmartPOS Workflow

Retrieving Member Accounts

• Swipe the customer's card at the till and SmartPOS retrieves the account via CALink
• The account will automatically be created/updated in Backoffice at the correct tier level
• The Operator can then view and use the Account Balance for transactions

Refund

• To perform a refund of a payment, follow the below steps:

• Select Reprint Transactions from Manager Functions till function button by using the sub-function 'Recall Transaction List'
• Recall Transaction List - allows the operator to display all the transactions in a list
  
• The transaction will display once selected the transaction

• From here the Operator has an option to refund an item or refund the whole transaction

• Selecting 'Refund' will prompt a window with a total amount of the refund. Select 'OK'
• From there, the refund should do the reversal