Aura Interface
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      1. INTERNAL - Bepoz Help Guides
      2. Interfaces | CALink, Accounts & Gaming
      3. Aura Interface

      1 | Aura Interface Summary Page

      This is a summary page for the Aura interface with Bepoz. Aura is a membership service based out of New Zealand which prioritizes customer service and experience to create the best service for customers. This page includes specific information about this interface as well as links to further resources that provide additional details about the interface.

      This is a summary page for the Aura interface with Bepoz. 
      Aura is a membership service based out of New Zealand which prioritizes customer service and experience to create the best service for customers.
      This page includes specific information about this interface as well as links to further resources that provide additional details about the interface.

      About

        • Aura is a software platform that enables the building of lifelong customer loyalty through personalized customer service
        • Our interface with Aura allows for Member retrieval from SmartPOS
          • Once a Member Account is retrieved, it can either be used to match to an Account in the local Bepoz database
          • From there, within SmartPOS the following are possible:
            • Import member data
            • Account Payments
            • Earning and Redeeming of Points
        • This feature-set and functionality requires setup within the native CALink program as well as on the Venue Maintenance "External Links" tab

        Prerequisites

        • Minimum Bepoz version of 4.7 & onwards
        • For an Operator to be able to set up this interface, the following privileges must be enabled 
          • Main Tab (General Settings) - Venue Maintenance
            • All "System Setup" Flags
        • Additionally, the Aura and CALink credentials are required

          Key Features

          CALink Setup

          • The CALink setup must be completed in order to connect to the Aura System so that Operators can retrieve the account/customer's available points balances to use them for Food & Beverage 

          BackOffice Setup

          • After the CALink device has been configured, the server configuration will need to be completed in BackOffice
            • Easily configure the CALink #1 for Gaming Points Link within Venue Maintenance by providing the details to connect to CALink which in turn connects to the Aura Membership System 
          • Additionally, each Workstation that will be used with this interface will need to have the "Use CALink" flag enabled

          Quick Links & Additional Resources

          • Aura Interface CALink Setup
          • Aura Interface BackOffice Setup