Bepoz Diagnostics
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      1. INTERNAL - Bepoz Help Guides
      2. End-User | System Setup & Admin
      3. Bepoz Diagnostics

      3 | Bepoz Connection Tab Overview

      This article covers an overview of the Bepoz Connection Tab within Bepoz Diagnostics. The Bepoz Connection tab allows Operators to control the overall system connection and allows to link the Tills with SmartController. Operators can also view any connection problem in the Bepoz network and get troubleshoot options in this tab.

      This article covers an overview of the Bepoz Connection Tab within Bepoz Diagnostics. The Bepoz Connection tab allows Operators to control the overall system connection and allows to link the Tills with SmartController. Operators can also view any connection problem in the Bepoz network and get troubleshoot options in this tab.

      Prerequisites

      N/A

      Tab Breakdown
      • The Bepoz Connection tab can be broken down into four sections:
      Bepoz Workstation Settings
      • These are the settings of the Workstation/Till the Operator is on
       

      Field

      Description
      Workstation ID
      • This is the ID of the Workstation or Till the operator is on
        • The 'Change Workstation' button will allow Operators to change the ID of the Workstation/Till
      Workstation Name
      • This will display the name of Workstation or Till the Operator is on
      Bepoz IP Address
      • This is the IP Address of the Workstation or Till the Operator is on
      • The 'Change' button allows Operators to change the IP address for Bepoz

       
      Till Scaling Factor
      • This will display the setting for the Till Scaling Factor
      Base Map
      • This will display the Base Map set for that Workstation
      Function Map
      • This will display the function Map set for that Workstation 
      Runs BackOffice
      • This will allow the till to be manipulated from BackOffice
      Edit Settings
      • When the Edit button is clicked, it will display a 'Change Workstation Settings' window from where operators can change the settings for Till Scaling factor, Base Map, Function Map and the option flag to set a BackOffice workstation

        

       

      Network
      • These fields configure the network settings of the Till/ Workstation that Bepoz Diagnostics is running from
       

      Field

      Description
      My IP Address
      • This is the IP address of the Till/ Workstation 
      • The 'Details' button on the side of this field can be used to view more information on the IP Address 
      My DNS Name
      • This is the name of the DNS of the Till/ Workstation
      Internet Status
      • This is the status of the internet connection
      Gateway IP Address
      • This is the IP Address of the Internet Gateway
      Ping
      • Sets an IP address or URL to Ping

       
      Refresh
      • Refreshes the diagnostics window
      Set LocalIP
      • Allows setting Local IP Address in the network

       

      Link to SmartController
      • The 'Link to SmartController' section will display the status of the SmartController that the Till/ Workstation is connected to
       

      Field

      Description
      SmartController Status
      • This will display the connection status to SmartController
      • Find SmartControllers: Lists all the available SmartControllers to connect to 
      SmartController IP Address
      • This is the IP Address of the SmartController
      • Change SmartController IP address: Allows changing the pre-set IP Address of SmartController
      SmartController DNS Name
      • This is the name of the DNS of the SmartController Server
      Global Name
      • This is the global name of the database
      Venue Name
      • This is the name of the Venue Database
      Other Settings
       

      Field

      Description
      Multi-Venue System
      • This is a status of a multi-venue environment
      • Change: These settings can only be manually changed if the Smart Controller has not been connected
        • This button cannot change the system once Smart Controller has connected
      Programs
      • Bepoz diagnostics will also check for running Bepoz programs such as:
        • Local SmartPOS
        • Local SmartPrint
        • Local Backoffice
        • Local SmartController
      • The 'View Log' button will display the log file for the program selected
      • The 'Start' button will start the Bepoz Program selected

       
      Always On Top
      • When flagging the 'Always on Top' flags will always display the diagnostic screen on top of any other windows displayed
      On-screen Keyboard
      • Selecting the 'On-screen Keyboard' button will display the On-screen keyboard
      Run Database
      • Selecting the 'Run Database' button will display the On-screen keyboard
      Refresh Data from SmartController
      • Selecting the 'Refresh Data from SmartController' will attempt to retrieve all Global Data

       
      Close
      • Selecting 'Close' will close the diagnostic screen