Pick-up & Delivery
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      1. INTERNAL - Bepoz Help Guides
      2. End-User | Table Service and Kitchen Operations
      3. Pick-up & Delivery

      5 | Closing a Home Delivery or Pick-up Order & Printing a Delivery Order List

      This article is an overview of how to close finalize a Home Delivery or Pick-up Order in SmartPOS as well as how to print a delivery order list.

      This article is an overview of how to close & finalize a Home Delivery or Pick-up Order in SmartPOS as well as how to print a delivery order list.


      Prerequisites 

      • To access Delivery and Pickup Features, the applicable Operator Privileges   will need to be enabled 
        • Operator Maintenance 'Till Privileges' Tab
          • General: "Operate Tills" Flag
          • Accounts & Discounts: "Accounts Till Functions" Flag
          • Tables: "Table Sales" Flags 
          • Tables: "Table Payments" Flags

      Finalizing a Home Delivery/Pick Up Order

      • To Finalize a Saved order, Open the Delivery & Pick Up list


      • Select the Transaction that has been delivered or picked up


      • Press the Payment function button and Enter the payment type
      • The Cash Drawer will open and change will be displayed on the Till, similar to below:



      Processing a Home Delivery/Pick Up Loss

      • To report a delivery or pick up loss, Open the Delivery/Pickup Account
      • Press the 'Del/Pick Up Loss' button which will show the following prompt:


      • This prompt will be displayed according to the Backoffice setting and can be deactivated if Operators do not need manager's override to record a loss
      • If Pressed 'Yes', a window will appear prompting Operators to add Manager's Override Number


      • After that, the amount will be displayed on the screen as Pick Up/Delivery Loss

      • The loss incurred will be reported in the Account Details section of Till Balance Summary 

      Printing a Delivery Order List

      • To print the Delivery or Pickup order, Click on the 'Delivery & Pickup' Till Function button
      • This will list all the orders made for Delivery and Pickup


      • Click on the 'Print Deliveries' button at the bottom of the window
      • The 'Print' button will print the whole list whereas, 'Print Deliveries' will only Print the Delivery Orders
      • The Delivery Orders will print to the receipt Printer allocated to the Till