1 | Creating an EFTPOS Device

This article covers a how-to guide to creating an EFTPOS Device within BackOffice. While the example in this article is for the Albert EFTPOS interface, this can be applied to all other EFTPOS Devices. If possible, always try to copy a Device that is most similar to the one that is being created - this will copy the detailed settings and apply it to the new Device to be created; otherwise a New Device can be created from scratch.

This article covers a how-to guide to creating an EFTPOS Device within BackOffice.

While the example in this article is for the Albert EFTPOS interface, this can be applied to all other EFTPOS Devices.

If possible, always try to copy a Device that is most similar to the one that is being created - this will copy the detailed settings and apply it to the new Device to be created; otherwise a New Device can be created from scratch.

There are a number of steps that need to be considered when creating and configuring Devices in BackOffice which will be outlined in this article specifically for EFTPOS terminals.

Prerequisites 

• To create and manage Devices, the following Operator Privileges will need to be enabled: 
• Operator Maintenance 'General' Tab
• System Setup: "Access Venue, Stores & Tills" Flag
• System Setup: "Maintain Venue, Stores & Tills" Flag
  

Creating an EFTPOS Device 

• Run BackOffice and Log in

1. From the System Setup menu
2. Select Venue, Stores & Tills list
3. Select the respective Till that the EFTPOS machine will be installed on
4. Click Add New Device and select a similar device from the list to copy or create a blank Device

General Settings

• From here, there are a number of configurations that can be changed depending on the type of Device that needs to be added and they include the following: 
• Device Name: The name of the device 
• Workstation:  The Workstation or Till that the Device will connect to 
• Device Type: Can include cameras, printers, scanners, EFTPOS machines etc.
• External DLL Name: The file library that contains the functions for the specific Device 
• Class Name 
• Adjust the configuration for each device accordingly as they may not all be the same with other installed devices in BackOffice 

TCPIP Settings

• There are two important settings that need to be configured and they include the IP Address and TCP Port
• To find out the IP address please follow the steps below: 
1. On the Windows desktop or local machine, run the Command Prompt application by using the Windows search function or by pressing the [windows key] + [R] keys and typing in "cmd" 
2.  Press ok and a black window will appear on the screen and within that window type "ipconfig" 
3. The IP address will be located adjacent to the IPv4 Address 
4. Please contact the Service Provider or administrator for identifying the onsite TCP Port