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Troubleshooting
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Hardware
Database.exe - Fix PO Lines
Overview
This lesson covers on how to Fix PO Lines using database.exe
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Sometimes, PO's cannot be closed due to missing headers and multiple stores which leaves some issues with reports and Qty on Order
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Fix PO LInes Button will check POLines with same POHeaderID and if the POLines have a different Store Id, it will remove all POLines from the POHeader also remove the POHeader in this case
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It will also check orphaned PO Lines (POLines with a POHeader that does not exist) and delete from database
Prerequisites
N/A
Step-by-step Guide
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Open Database.exe
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Select 'Modify database' Tab
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Select ' Fix PO Lines' Button
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Enter the Authorisation code 'do4safet' in the prompt that will appear after clicking Fix PO Lines button
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Another Prompt will appear asking to confirm the process; Press 'Yes' to continue
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When the database.exe has finished the process of Deleting the POLines, a pop up box will appear as below