Doshii Integration
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      1. INTERNAL - Bepoz Help Guides
      2. Interfaces | Product, Pricing, Marketing & Promotions
      3. Doshii Integration

      1 | Doshii Integration - Summary Page

      This is a summary page for Doshii Integration with Bepoz. This integration allows a Venue to retrieve and handle Doshii Orders in SmartPOS. Configuration within BackOffice includes a Scheduled Job, a Till Extension Device, Transaction Queue Device a Till Function Button - all of which facilitates our integration with Doshii helping to retrieve and handle transactions. This page includes additional information about the Doshii Integration as well as links to further resources.

      This is a summary page for Doshii Integration with Bepoz.

      This integration allows a Venue to retrieve and handle Doshii Orders in SmartPOS.

      Configuration within BackOffice includes a Scheduled Job, a Till Extension Device, Transaction Queue Device & a Till Function Button - all of which facilitates our integration with Doshii helping to retrieve and handle transactions.

      This page includes additional information about the Doshii Integration as well as links to further resources.

      About

        • The Doshii Integration with Bepoz helps to integrate different apps with the Venue for Dine-In, Pickup and Delivery orders
        • Once this integration is completed, every online order is sent directly to SmartPOS
        • Features that are specific to the Doshii Integration include the following:
          • Order retrieval - The orders retrieved from Doshii can be accepted or rejected at SmartPOS
            • There are different workflows for accepting and rejecting processes respectively which are covered in additional documentation (linked below)
          • Pay@Table - Doshii retrieves order details from SmartPOS and allows for making a payment for that order
          • POS Initiated Payments - Allows for handling a payment request initiated by Operators at SmartPOS
          • Check-ins - Customer check-in data/information can be from SmartPOS to Doshii in real time along with Orders
        • Orders received are either set for Pickup, Delivery or Dine-In
          • When Orders are retrieved in SmartPOS from Doshii, Operators will be able to see the Order Type of either "Dine-In" or "Pickup" or "Delivery" and can then use the Till Function Buttons to handle each Order

        Note: From v4.7.2.5 onwards, the promotions to Doshii are not supported. Doshii does not have the capability to support Bepoz promotions

        Prerequisites

        • Minimum Bepoz version of v4.7 and onwards
        • For an operator to be able to setup Doshii Integration, the following privileges must be enabled:
          • Venue Maintenance "Main" Tab (General Settings)
            • All “System Setup” Flags
          • Operator Maintenance 'General' Tab
            • System Setup: “Maintain Venue, Stores, Tills” Flag
            • System Setup: “Access Venue, Stores, Tills” Flag
            • System Setup: “Maintain Schedule Job” Flag
            • System Setup: "Maintain Till Function Maps" flag

        Key Features

        BackOffice Setup

        • To implement the Doshii Integration, a Transaction Queue Device, Till Extension Device, and multiple Schedule Jobs need to be created and configured according to the details provided by Doshii
        • The Scheduled Jobs, once configured, allow the SmartController to communicate with Doshii to send data 
          • This ensures the price changes, table changes, and any change to the Products will be sent to Doshii
          • The data will be updated in near real-time so that Doshii has accurate data
        • The Doshii Integration Till Extension Device enables the SmartController to communicate with Doshii to retrieve Orders in SmartPOS
          • The Till Extension links to a Table Group which is used to create the Transaction in Bepoz 
        • The Doshii Transaction Queue Device is created to send the payments and sales data from SmartPOS to Doshii
        • Till Function Buttons can be configured to retrieve orders from Doshii
          • Separate Till Function Buttons for Pickup and Delivery order types need to be configured

        SmartPOS Functionality

        • A Till Function Button must be configured to retrieve orders from Doshii which are in 'Pending' status
        • When the operator clicks on the 'Pending Orders' button, the current orders received from Doshii will be listed on screen
        • Doshii orders are either Pickup, Delivery or Dine-In - and when they are received at SmartPOS, you will be able to see the order type as "Pickup" or "Delivery" or "Dine-in"
        • Once the pending orders are accepted, the order status is updated for the corresponding order type
        • When the order is accepted, payment is also accepted
          • Once the order is paid, the operator can select to print or not to print the receipt
        • The Operator can reject the orders received from Doshii by selecting the order from "Pending Orders" and click on  'Reject'
          • A list of Rejection Reasons display; choose one of the reasons to reject the order and the rejected order will move out from the Accept/Reject Order list

        Quick Links & Additional Resources

        • Doshii Integration - Transaction Queue Device Setup
        • Doshii Integration - Till Extension Device Setup
        • Doshii Integration - Schedule Job Setup Guide
        • Doshii Integration - Till Function Button Setup Guide
        • Venue Maintenance "Tables" Tab
        • Doshii Integration - SmartPOS User Guide