EFTPOS

EFTPOS - Individual Handling Fees Per Card Type

Overview

This lesson covers how different Handling Fees can be configured for Mastercard, AMEX, etc. within the Bepoz system

Overview

  • As of Version 4.5.1, the functionality now exists to assign individual Handling Fees per Card Type

  • This means that as opposed to only having one (1) EFTPOS Handling Fee, different Handling Fees can now be configured for Mastercard, AMEX, etc.


Prerequisites

Global Settings

  • Within Global Settings, the Credit Cards w. Handling Fee as EFTPOS flag will need be enabled

  • This will trigger the EFTPOS Pinpad to be utilised to tender the Transaction when any Credit Card that has a Handling Fee % that is not 0.00 is being used

Venue Settings

  • Within Venue Settings and the Names tab, the Credit Cards and Currencies section will have a column called Handling fee % which will allow separate, individual Handling Fees to be set for each Currency in addition to the EFT Handling Fee %

  • The Handling Fee % entered for each Currency will be added when that Currency button is selected by the Operator; the EFT Handling Fee % will apply when the EFTPOS Button is selected

  • When Handling Fee is being used for a Currency, do not enable the Hide Button flag for that Currency; the button needs to be visible and used by the Operator to trigger the assigned Handling Fee

  • If a Credit Card has 0.00% Handling Fee ( which will not trigger EFTPOS), enable the Hide Button flag for that Credit Card

  • The Operator will need to use the EFTPOS button to accept that Card Type

    • If there is an EFT Handling Fee %, it will be added


SmartPOS Workflow

  • When tendering the Transaction, select the Credit Card type which corresponds to the one that the customer is using for Payment

  • A prompt will appear notifying the Operator that the Handling Fee % which was configured for this Credit Card Name in Venue Settings will apply to the Transaction

  • After the Card has been swiped and approved, the Handling Fee amount will be added to the Transaction window and will Print on the Receipt

  • For this example, the Transaction was repriced to $0.99 for demonstration purposes


Transaction Journal

  • The individual Handling Fees can be seen in the Transaction Journal to confirm that each individual Handling Fee % which was configured in Venue Settings is being applied separately


Common Scenario

  • Generally Visa and Mastercard will attract a certain Handling Fee % with AMEX at a different % and normal EFTPOS Debit Cards will not have a Handling Fee at allIn this common scenario

    • Assign the Handling Fee %s to their respective Card Types

    • Enable the Hide Button flag for any Credit Cards without a Handling Fee % (0.00)

    • Leave EFT Handling Fee % at 0.00

  • In this scenario, using the Mastercard, Visa, and AMEX buttons will all trigger EFTPOS and will assign their individual Handling Fees

    • The Gift Voucher button will not trigger EFTPOS

    • The EFTPOS button will not add a Handling Fee; this should be used for Diners and other EFTPOS Cards not requiring Handling Fees