10 | Email

Email This section allows the Back-Panel user to set the email templates that will be sent to the customer when they sign up, place an order, reset their password, etc. You have the option to use customised templates or not.

This section allows the Back-Panel user to set the email templates that will be sent to the customer when they sign up, place an order, reset their password, etc. You have the option to use customised templates or not. Customized template is done in Mailchimp and the “Use Mandrill” flag can be used to turn this customization on/off.

From Address	The email address to be used as the “sender”
From Name	The name displayed as the “sender”
** Subject	The subject of the email
** Use Mandrill	When enabled will use customized emails from MailChimp
** Template	The MailChimp template name to be used. Please make sure the template names are the exactly the same as the name used in MailChimp, otherwise, no email will be sent
Mandrill API Key	It’s the key that will integrate the Back-Panel to Mandrill account

** The different email options are:

Welcome	Email sent to new members when they sign up
Reset	Email sent to members for password reset
Reset Success	Password has been reset successful email
Confirm	Email sent to request member’s email confirmation
Email Change	Email to inform the email address was updated
Order Receipt / Invoice	Email sent to the customer with the receipt and invoice
Login Email	Email sent to the customer with their login credential(s)
Ready for Collection	Merchant App Only: Email sent to the customer when their order is ready for collection/en route for Delivery
Order Acceptance	Merchant App Only: Email sent to the customer when venue staff have started preparing their order

Creating Templates in Mailchimp

CREATING YOUR OWN TEMPLATES

a. Log in to MailChimp < https://login.mailchimp.com >

b. On the top menu, click on Templates.

c. When creating the email template in MailChimp make sure to respect the merge tags requirements. This article explains how merge tags work, https://eepurl.com/dyikM5.

*Not using the correct tags may cause problems, therefore we recommend using Bepoz templates.

d. Once the template is finished, click on the arrow next to the Edit button (at the end of the template row).

e. Select “Send to Mandrill” from the dropdown list. This step needs to be done every time a change is done in the template.

USING BEPOZ TEMPLATES

a. Log in to MailChimp < https://login.mailchimp.com >

b. On the top menu, click on Templates.

c. Open these URLs below on your browser. This will add the templates to your account.

d. Customize the templates as desired.

e. After setting up all the wanted templates, the next step is sending them to Mandrill.

f. Click on the arrow next to the Edit button (at the end of the template row).

g. Select “Send to Mandrill” from the dropdown list. This step needs to be done every time a change is done in the template.

TEMPLATE	URL
Email confirmation	https://us13.admin.mailchimp.com/templates/share?id=58447965_15c8226185bc1f8a193f_us13
Welcome	https://us13.admin.mailchimp.com/templates/share?id=58447965_1aa9aa0027db33a4d938_us13
Order	https://us13.admin.mailchimp.com/templates/share?id=58447965_50c402369b6861ddb1b8_us13
Reset Password	https://us13.admin.mailchimp.com/templates/share?id=58447965_935cfc4fb28878b44d0b_us13
Successful Password	https://us13.admin.mailchimp.com/templates/share?id=58447965_21ed554bedfc741ccfc1_us13

NOTES:

1. Do not edit this field in the emails as it populates name data from the form into the email. If you create your own template, you need to include the same field.

*|FIRST_NAME|*

2. Do not edit this hyperlink in the Confirmation Email as it triggers a confirmation of their email address. If you create your own template, you need to include the same hyperlink code.

<a href="*|URL|*" target="_blank" title="Click here">Click here</a>