Vouchers

17 | "Gift Certificate" Voucher Type

This article covers the "Gift Certificate" Voucher Type and the Voucher-specific details that need to be entered during configuration.

This article covers the "Gift Certificate" Voucher Type and the Voucher-specific details that need to be entered during configuration.

Voucher Type Summary

  • This Voucher is a complete Gift Certificate tracking system
  • Gift Certificates are a type of  Voucher that are set up and reported on in the same way as other vouchers
  • Gift vouchers; however have extra reporting in the Balance Reports due to their inherent “value” rather than a discount amount
  • Both “Gift Certificate Issued” and “Gift Certificate Redeem” totals are reported separately
  • Gift Vouchers are typically sold for face value but can be issued via a Prize Promotion or issued from the BackOffice
  • Pre-Printed Gift Certificates or pre-programmed magnetic cards are also supported

Additional Voucher Details

  • The Value of Certificate field allows to set an amount for gift certificate; to prompt the operator to manually enter a value for the Gift Certificate, set the Value of Certificate to '0.00' 
    • When issuing the Gift Certificate, the issuer will be asked to enter the lookup number or scan the Gift Certificate to supply the Lookup Number
    • Then the Gift Certificate is either scanned or the lookup number is then entered to redeem the voucher at a later date
  • The Different Sale Price flag allows to sell a Gift Certificate at a desired price value which could be different to the Value of Certificate
  • To sell Gift Certificate at a different price, turn ON the Different Sale Price flag
    • Once this flag is turned ON, it will display the Enter Sale Price field which allows to enter the desired price amount for the Gift Certificate
      • Note: If this flag is turned ON and the Enter Sale Price field is left to $0.00 then the Gift Certificates will be sold at $0.00 on Smart POS



  • When issuing Credit Notes or selling Gift Certificates, the Till will use the Print Format as set as the Prize Promotion Print format for that Till or Workstation