5 | Handle Errors from Denso PDE Device

This article covers how to handle errors from a Denso PDE Device Overview 

This article covers how to handle errors from a Denso PDE Device

Overview 

• This article is intended for a person who uses a Denso PDE and then wants to import these counts into a Backoffice stock function
• These handling error needs are supported in the following areas the Import Counts are being facilitated in:
• Requisitions
• Stock Transfer
• Purchase Order
• Product Labels

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Prerequisites

N/A

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Getting Started

• When Importing Counts using the Denso PDE or manually file import, you may face some import errors due to unmatched products.
• The below will cover when importing counts with Requisition, Stock Transfer, Purchase Order and Product Labels

• When you receive the below window either from Importing Counts in Requisition, Stock Transfer, Purchase Order and Product Labels, select Continue

• It will then display the Fix Import Error window
• The red highlighted line shows that products are unmatched and indicates that the item requires a fix
• Highlight the unmatched item and select the "Fix Item" button

• Highlight the product from the list and click Select Product to match

• The line item will make an adjustment and the Status will change to 'OK'
• Repeat until all products are matched and then select Exit Import Errors