1 | IBA E-Commerce Marketplace Product Summary Page

This is a summary page for the IBA E-Commerce Marketplace set to work with Bepoz. IBA E-Commerce Marketplace offers to retrieve and handle the E-Commerce Orders in SmartPOS for a Venue. Configuration within BackOffice with a Scheduled Job, a Till Extension Device a Till Function Button facilitates our integration with Metcash's online ordering platform helping to retrieve and handle transactions for a client's bottle shop.

This is a summary page for the IBA E-Commerce Marketplace set to work with Bepoz.

IBA E-Commerce Marketplace offers to retrieve and handle the E-Commerce Orders in SmartPOS for a Venue.

Configuration within BackOffice with a Scheduled Job, a Till Extension Device & a Till Function Button facilitates our integration with Metcash's online ordering platform helping to retrieve and handle transactions for a client's bottle shop.

This page includes additional information about this integration as well as links to further resources.

About

IBA E-Commerce Marketplace is primarily used by Venues in order to boost their online sales
Orders are either set for pickup or delivery by the customer
- When Orders are retrieved in SmartPOS, Operators will be able to see the Order Type of either "Delivery" or "Collection" and can then use the Till Function Buttons to handle each Order
- Operators can select an Order and then set it as "Ready to Collect" and then later "Collected"; this will finalize/close the Transaction/Table
- OR Operators can select an Order and then set it as "Delivered"; this will finalize/close the Transaction/Table
In SmartPOS, the list of Orders shows some additional data columns not normally shown for Tables; these are:
- Type
  - Delivery
  - Collection
- Status
  - Ready to Collect
  - Collected
  - Paid
As mentioned, all Stock Movements trigger a data send to the Metcash/IBA server however, updated data is only sent for Products that have had Stock Movements since the last update
If a Product is Out of Stock in the local database, a Stock on Hand value of '0' is sent to the Metcash/IBA server
- With this data, the E-Commerce system will know that the Venue can no longer process/sell the Product
- Therefore, the E-Commerce system will update the Product as Out of Stock on their website so customers cannot order it
As mentioned, all Price Changes trigger a data send to the Metcash/IBA server; as such, any Promotional Pricing is sent and then updated on the E-Commerce website
- If there are multiple, active promotions, the best possible price will be sent to the server
Customer information is retrieved from the E-Commerce website via the Scheduled Job for new and/or existing customers; as mentioned these Accounts are placed into the Account Group which is set in the Scheduled Job
- The identifier for creating a new account is the Phone Number, so the system checks for a matching Phone Number to determine whether to update an existing Account or to create a new Account

Prerequisites

Minimum Bepoz version of 4.7.0.4 is required for this integration
To access and setup Schedule job for IBA E-Commerce, the following Operator privileges need to be enabled:

Operator Maintenance 'General' Tab

System Setup: "Access Venue, Stores & Tills" flag
System Setup: "Maintain Scheduled Job" flag

To access and setup BackOffice Till Extension device for IBA E-Commerce, the following Operator privileges must be enabled:

Operator Maintenance 'General Tab'

System Setup: "Access Venue, Stores & Tills" flag
System Setup: "Maintain Venue, Stores & Tills" flag

To access Till Function Settings, the applicable Operator privileges will need to be enabled:

Operator Maintenance 'General' Tab

System Setup: "Maintain Till Function Maps" flag

Key Features

BackOffice Setup

The Scheduled Job, once configured, allows the SmartController to communicate with the IBA E-Commerce platform, that in turn, will send current pricing as well as live inventory from the local database to the E-Commerce platform

This ensures all stock movements and price changes will be updated in near real-time so that the E-Commerce platform has accurate quantity on hand (QOH) and pricing data

The IBA Till Extension Device enables the SmartController to communicate to the IBA E-Commerce platform to retrieve orders in SmartPOS

The Till Extension links to a Table Group which is used to create the Transaction in Bepoz

The Table then remains open so an Operator can access it via SmartPOS and can handle the Order from there
In order to retrieve & access IBA E-Commerce orders on SmartPOS, an accessible 'Graphical Table' and a set of three other Till Function buttons must be configured in Backoffice
This function should be configured to select the Table Group that's been designated for use with the IBA E-Commerce integration
Additionally, three (3) iterations of the 'Call External DLL Function' will need to be added which Operators can use to mark an Order as "Ready to Collect", "Collected", or "Delivered"
These three Till Function buttons link to a Table Group which is used to create the Marketplace transaction in Bepoz
The Till Function buttons can then be used to set the order as 'Ready to Collect', 'Collected', or 'Sent/Delivered'

SmartPOS Functionality

A button is configured to retrieve your E-Commerce Orders
After tapping the button, current E-Commerce Orders will be displayed in a list
Since E-Commerce Orders are either set for pickup or delivery by the customer, when Orders are retrieved in SmartPOS, you will be able to see the Order Type of either "Delivery" or "Collection" and can then use the additional Till Function Buttons (see below) to handle each Order
If the Order Type is "Collection" and is ready for customer collection then set it as "Ready to Collect" and the customer will be notified via the E-Commerce system that their Order is ready
After the Order has been collected, re-open the Order Transaction from the list and tap the "Collected" button

This will finalize/close the Transaction/Order in Bepoz

If the Order Type is "Delivery" then when the Order is Sent/Delivered, open the Order from the list and choose the "Sent" button

This will finalize/close the Transaction/Order in Bepoz

As Orders are progressed through, their Status on the Order List will be updated accordingly

Quicklinks & Additional Resources

IBA E-Commerce Marketplace - Schedule Job Setup Guide
IBA E-Commerce Marketplace - Till Extension Device Setup Guide
IBA E-Commerce Marketplace - Till Function Button Setup Guide
IBA E-Commerce Marketplace Additional Notes & SmartPOS User Guide