User Feedback

1 | In-App Reviews

This article outlines the feature, In-App Reviews In-App Reviews The implementation of in-app reviews aim to boost the amount of user feedback for the app. By actively encouraging members to leave reviews, administrators can enhance the app's visibility and gather information on areas to improve. This proactive approach not only increases the app's appeal, leading to more downloads, but also accelerates the identification of problem areas and highlights its best features.

This article outlines the feature, In-App Reviews

In-App Reviews

The implementation of in-app reviews aim to boost the amount of user feedback for the app. By actively encouraging members to leave reviews, administrators can enhance the app's visibility and gather information on areas to improve. This proactive approach not only increases the app's appeal, leading to more downloads, but also accelerates the identification of problem areas and highlights its best features. Ultimately, the accumulation of reviews serves as a valuable resource for refining the app's functionality and ensuring its continued success.


This feature does not require any backpanel configurations and is enabled by default from version 6.16.0. Within the app, there are three conditions that will prompt a review request:

  • When a member logs in or reloads the app 25 times.
  • When a member wins 3 games.
  • When a member claims 3 offers.

Once any of these conditions are met, a pop-up will appear as depicted in the images below.


Android                                                                                                     IOS

        


Members have the option to either submit a review or choose not to leave a review. Once they submit one, it will be visible in the app store under reviews, but may take up to 24 hours to appear.


Please note: In compliance with the guidelines of each platform, the review request will only appear three times a year for iOS users and for Android users it will be based on the time-bound quota enforced by Google Play.