2 | Introduction to Split Tables in SmartPOS

This article highlights some of the workflows that may be encountered when beginning and handling split-table Transactions. This also includes an introduction to the Split Table Till Function buttons. Split Table (Split Bill) functionality allows selected Products on a Table to be separately paid by multiple guests; i.e. guest 1 orders and pays for their own food drinks, guest 2 does the same, etc.

This article highlights some of the workflows that may be encountered when beginning and handling split-table Transactions. This also includes an introduction to the Split Table Till Function buttons.

Split Table (Split Bill) functionality allows selected Products on a Table to be separately paid by multiple guests; i.e. guest 1 orders and pays for their own food & drinks, guest 2 does the same, etc.

As well as paying for individual items, Products can also be divided between multiple guests. A common example would be when sharing a bottle of wine, etc.

Split-table transactions are available when the correct BackOffice setups are in place, but exact workflows may differ depending on how the configurations are done.

Prerequisites

To access Table Warning Features, the applicable Operator Privileges will need to be enabled

Operator Maintenance 'Till Privileges' Tab

General: "Operate Tills" Flag
Tables: "Table Sales" Flag
Tables: "Create New Tables" Flag
Tables: "Table Payments" Flag
Tables: "Close Tables" Flag

Background

In a real-life scenario, there will be times where guests dine in a restaurant and would like the option to pay individually for what they have ordered or split the bill based on certain criteria
Not all restaurants accept a split bill option but this can hold many benefits for consumers and also for employees such as:

Facilitates in organizing individual expenses that stem from a single bill
Eliminates time spent on dividing expenses
Ensures that customers are paying correct amounts, especially for tables with many diners

Creating Split Bills
Newly Created Tables

With the correct BackOffice configurations in place, Tables can be automatically Split as soon as the new Table is created in SmartPOS
To initiate a Split Bill for newly created Tables, complete the following steps:

Create a new Table either through the Table Map or Table List Till Functions
Once a Table is created, a prompt will appear asking for the Number of Guests that will be dining

The Operator will be then given the option to Split the Table by the number of Guests that was previously entered
From here, the Split Bill Screen will be displayed where individual Splits are created based on the number of guests that were entered

The Splits will be designated initially by a subset of the Table Number; in this example, the Master Table was named "Dining 6", so the subsequent Splits are initially named "Table 6:1", "Table 6:2", etc.

By selecting (tapping on) individual Splits, Products can be added and paid per Split as required

The Split will become active on the main SmartPOS screen as can be seen with the Split's Products in the Transaction window and the Table:Subset noted above
At this time, the till function panel will also change automatically to display till functions that are suited for the split-tables

One of these till function buttons is the "Return to Split Screen" button which the Operator can use to return to the main Splits screen

From the Split Screen, Products can also be moved between each Split

When you're satisfied with the necessary Product/s movements, tap on either the "Close Split Screen" button to Save or the "Save & Send" button to both Save the transaction and send Products their designated remote printers

Existing Tables

In contrast to the above workflow, Tables can still be configured into Splits after opening a Saved Table
To create a Split Bill from an existing Table, complete the following steps after opening a Saved Table that hasn't already been Split:

Tap on the Split Bill Table Function from the Till Function Map whether from a new Table or an opened Saved Table (note that this button may be labeled as "Splits", "Split Bills", "Split Bill Screen", or something similar
You'll then be prompted to Enter the Number of Splits for the Table

The Split default is set to two (2); if another Split amount is desired, the Operator will need to change that prior to selecting OK

After the Number of Splits has been selected, the screen will change to display the Split Table screen which will show the Master Table with all Products on the left and separate windows for each of the desired Number of Splits will be displayed on the screen
Products can be moved from the Master Table to a Split by simply selecting the Products 1-by-1 and then moving them to their respective Splits

This step can be repeated until all desired Products have been moved to the appropriate Split

NB: After a Product has been moved from the Master Table to a Split, it cannot be moved back to the Master, only to another Split

Once you're satisfied with the necessary Product movements, tap on either the "Close Split Screen" button to Save or the "Save & Send" button to both Save the transaction and send Products their designated remote printers

Introduction to Split Bill Till Functions

These Till Function Buttons are the default options that are included to be shown in the Till Function Panel when the Split Bill Screen is opened

NB: The actual till functions options in your system may differ from those seen here due to manual changes that have been done in BackOffice, however, this is the "out of the box" set up

Function Button	Description and Information
Xfer By Seat	This Function can only be used if the Seat Numbers Feature is used If a Table uses Seat Numbers, the Operator can tap the Xfer by Seat button and the Products will be transferred to create the Bill of each Seat
Xfer Qty	This Function is used when there are multiple quantities of the same Product on a Bill To use this Function, highlight the product and then tap the Xfer Qty button The Operator will then be prompted to enter the Quantity of the Product to be transferred
Share Items	This Function allows the Amount of a Product to be evenly shared among desired Splits Highlights the Product that is to be shared, and tap the Share Items button The Operator will then be prompted to select the Split bills to share to
Change Split Count	This Function will allow the Operator to change the number of Split of the Table
Table Transfer	This Function will allow the Operator to Transfer all of the Products on a Table to another Table
Accounts	This function will display the Account List allowing the Operator to add an Account to a Split The Account can then tender payment using and Account Charge or by Redeeming Points
Print	This function will allow for Printing any or all of the Splits A prompt will display with options to print individual Splits or All Split Bills
Close Split	This Function allows the operator to close the Split Screen
Payment	This Function will open a Payment window allowing the Operator to tender a Split
Discount Amount	This Function will allow the Operator to apply a specific monetary Discount to a Split
Discount Percent	This Function will allow the Operator to apply a Percentage Discount to a Split
Redeem Voucher	This Function allows entry of a Voucher Number for redemption If an Account has been added to a Split, this will display any Vouchers linked to the Account which can be selected for redemption
Table Promo Item	This function allows a selected Product to be discounted to a Zero Price
Print Highlighted Split	This Function allows for Printing the 'highlighted' (active) Split
Save & Send	This Function allows the operator to Save to a table or tab Charges products to the account/ table

2 | Introduction to Split Tables in SmartPOS

Function Button

Description and Information