Linkly (Formerly PC-EFTPOS)
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      1. INTERNAL - Bepoz Help Guides
      2. Interfaces | EFTPOS & Payments
      3. Linkly (Formerly PC-EFTPOS)

      7 | Linkly Timeout feature

      PC-EFTPOS Timeout feature allows users to have the option to restart the service when the timeout period has elapsed so that users can restart the connection to the terminal incase of a connectivity loss.

      PC-EFTPOS Timeout feature allows users to have the option to restart the service when the timeout period has elapsed so that users can restart the connection to the terminal incase of a connectivity loss.

      Prerequisites​​​​​​​

      • Minimum Bepoz version of 4.6.2.6 and above
      • To enable this feature, the applicable Operator Privileges will need to be enabled
        • Operator Maintenance 'General' Tab
          • General Settings: "Use BackOffice" Flag
          • System Setup: "Access Venue, Stores & Tills" Flag
          • System Setup: "Maintain Venue, Stores & Tills" Flag

      Timeout Feature

      • Open PC-EFTPOS device and ensure that the settings mentioned below are entered correctly to use the Timeout feature
        • Note: If the Device does not exist, refer to  PC-EFTPOS TCPIP (v4.6)  & create a new device
      • Go to the System Setup tab from the side menu and select 'Venue, Stores & Till'
      • Select the desired Till within the desired Store within the desired Venue where the PC-EFTPOS device will be connected to
      • Click on PC-EFTPOS Device & the Device and Interfaces Maintenance screen pops up, fill in with the following details:
        • Device Options:
          • Allow Operator Restart:
            • ON: When the flag is enabled, then the Operator will have the option to restart the service when the timeout period has elapsed
              • Note: On SmartPOS, a restart option will be displayed once the timeout set time elapses
            • OFF: When the flag is disabled, then the Operator will not have the option to restart the service when the timeout period has elapsed 
          • Other Settings:
            • TimeOut: TimeOut time set in seconds
      • Click OK to save the Device
      • Repeat these steps for all required Tills

      SmartPOS Usage

      • When the Device flag is turned on and the Operator sends through a payment
      • Once the time set in Timeout elapses, the Operator will see a new screen
      • This screen will cover the SmartPOS so that no other button can be pressed on the SmartPOS
      • This screen will show the 'Restart EFTPOS' button once the time set in the device elapses
      • Once the Operator presses this button, the existing connection between Bepoz and PC-EFTPOS is terminated and it restarts the connection between the two to send through another transaction
        • Note: This will help Operators to reconnect to the terminal in case of a connection loss
        • While this allows to re-initialise the connection between Bepoz and PC-EFTPOS, the current transaction will need to be manually canceled on the terminal as well