3 | Liven SmartPOS Usage

This article covers the relevant workflows for Liven Payments in SmartPOS after the interface has been properly set up. Liven API is an external payment system that can be used to process transactions in Sydney- and Melbourne-based restaurants. Table Orders can be paid directly to Liven in SmartPOS Transactions.

This article covers the relevant workflows for Liven Payments in SmartPOS after the interface has been properly set up.

Liven API is an external payment system that can be used to process transactions in Sydney- and Melbourne-based restaurants.

Table Orders can be paid directly to Liven in SmartPOS Transactions.

Prerequisites

To access Liven features the following Operator Privileges will need to be enabled:

'Liven' Function Button

The default space for Liven External Payment system will be in the payment window as shown below

However, Operators can choose to create a separate Till Function button for this interface
To do so; go to Backoffice > System Setup
Select the Till Function Map option which will open the venue for which button has to be created
Select the Panel in which the button is being added and follow the given settings

Field	Description
Button Text	Type In a name for the Button
Function	Set the function as 'Tender and Payment'
Sub-Function	Set the Sub-function as 'External Payment Generic'
Item	Set the Venue ID in which the External Payment has been configured i.e. in this example, the Venue ID is 1
Sub-Item	Set the number of the External Payment i.e. in this example, the External Payment Number is 13

SmartPOS Initialization

Once done, the Liven Interface will now be loaded as an External Payment Link in SmartPOS

Failure to initialize the Liven Interface will prompt a user-friendly error in the SmartPOS when SmartPOS is being loaded

In this case, the operator needs to check the settings and/or check for the service status