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End-User | Products & SmartPOS
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End-User | Stock Control
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End-User | Table Service and Kitchen Operations
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End-User | Pricing, Marketing, Promotions & Accounts
- Prize Promotions
- Points, Points Profiles and Loyalty
- Product Promotions
- Repricing & Discounts in SmartPOS
- Vouchers
- Account Till Functions
- Pricing, Price Numbers and Price Modes
- Raffles & Draws
- Marketing Reports
- Accounts and Account Profiles
- Rewards
- SmartPOS Account Functions
- Troubleshooting
- Product Labels
- Packing Slips
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End-User | System Setup & Admin
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End-User | Reporting, Data Analysis & Security
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End-User | Membership & Scheduled Billing
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End-User | Operators, Operator Permissions & Clocking
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Interfaces | Data Send Interfaces
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Interfaces | EFTPOS & Payments
- NZ EFTPOS Interfaces
- Linkly (Formerly PC-EFTPOS)
- Adyen
- Tyro
- ANZ BladePay
- Stripe
- Windcave (Formerly Payment Express)
- Albert EFTPOS
- Westpac Presto (Formerly Assembly Payments)
- Unicard
- Manager Cards External Payment
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- OneTab
- Clipp
- eConnect-eConduit
- Verifone
- AXEPT
- DPS
- Liven
- Singapore eWallet
- Mercury Payments TRANSENTRY
- Ingenico
- Quest
- Oolio - wPay
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Interfaces | SMS & Messaging
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Interfaces | Product, Pricing, Marketing & Promotions
- Metcash Loyalty
- Range Servant
- ILG Pricebook & Promotions
- Oolio Order Manager Integration
- Ubiquiti
- Product Level Blocking
- BidFood Integration
- LMG
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- McWilliams
- Thirsty Camel Hump Club
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- Doshii Integration
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- Marsello
- IBA Data Import
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- Last Yard
- Bepoz Standard Transaction Import
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Interfaces | Printing & KDS
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Interfaces | Reservation & Bookings
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Interfaces | Database, Reporting, ERP & BI
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Interfaces | CALink, Accounts & Gaming
- EBET Interface
- Clubs Online Interface
- Konami Interface
- WIN Gaming Interface
- Aristocrat Interface
- Bally Interface
- WorldSmart's SmartRetail Loyalty
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- Aura Interface
- MiClub Interface
- Max Gaming Interface
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- IGT & IGT Casino Interface
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- System Express
- Aristocrat nConnect Interface
- GCS Interface
- Maxetag Interface
- Dacom 5000E Interface
- InnTouch Interface
- Generic & Misc. CALink
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Interfaces | Miscellaneous Interfaces/Integrations
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Interfaces | Property & Room Management
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Interfaces | Online Ordering & Delivery
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Interfaces | Purchasing, Accounting & Supplier Comms
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SmartPOS | Mobile App
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SmartPDE | SmartPDE 32
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SmartPDE | Denso PDE
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SmartPDE | SmartPDE Mobile App
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MyPlace
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MyPlace | myPLACE Lite
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MyPlace | Backpanel User Guides
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MyPlace | Integrations
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MyPlace | FAQ's & How-2's
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MyPlace | Release Notes
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YourOrder
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YourOrders | Backpanel User Guides
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YourOrders | YourOrder Kiosk User Guide
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YourOrders | Merchant App User Guide
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WebAddons
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Installation / System Setup Guides
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- Import
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HOW-2
- Product Maintenance
- Sales and Transaction Reporting
- SmartPOS General
- Printing and Printing Profiles
- SQL
- Repricing & Discounts
- Stock Control
- Membership
- Accounts and Account Profiles
- Miscellaneous
- Scheduled Jobs Setups
- Backoffice General
- Purchasing and Receiving
- Database.exe
- EFTPOS
- System Setup
- Custom Support Tools
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Troubleshooting
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Hardware
1 | Member Draw Setup
Learn how to focuses on Member Draws, adding and setting up new Draws into the system and Viewing the Draws that have been conducted. Member Draw Setup allows Operators to set up & maintain Draws for the Organization's Account Members The Account Members are selected for the draw based on either their Sales in a Time Period or Sales Qty in a Period or, can be a Badge Draw.
This article focuses on Member Draws, adding and setting up new Draws into the system and Viewing the Draws that have been conducted.
Member Draw Setup allows Operators to set up & maintain Draws for the Organization's Account Members
The Account Members are selected for the draw based on either their Sales in a Time Period or Sales Qty in a Period or, can be a Badge Draw.
NB: The availability of the Raffles & Draws component is controlled by a separate System Authorisation.
Prerequisites
- To access Member Draw features, the applicable Operator Privileges
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Marketing & Promotions Tab - All "Raffles" Flags
Accessing Member Draw Setup
- To access Member Draw Setup, go to Raffles & Draws > Member Draw Setup which will open a Member Draw Setup window
Adding a Member Draw
- To Add a new Member Draw, Click on the Add Member Draw button in the header
- This will open a Member Draw Setup window from where Operators can add a Member Draw
General Settings
Member Draw Name
- Enter the name for the Member Draw
Temporarily Suspended
- This flag will stop this draw from appearing in the possible Draws list temporarily
Venue
- Sets the venue where the Raffle is sold and drawn
Draw Type
- Badge Draw
- Here, the numbers are drawn from all the matching Accounts defined by the Account Profile set
- All Accounts in the Account Profile have an even chance of winning
- Sales Amount in Period
- Here, numbers are drawn from Accounts that have had total sales over the Minimum spend since the Sales Start Time
- An Account may have multiple chances of winning based on the total Sales Amount spent
- Sales QTY in period
- Here, numbers are drawn from Accounts that have bought items priced more than the Minimum Spend since the Sales Start Time
- An account may have multiple chances of winning based on the number of items bought
Account Profile
- Assigns an Account Profile for this Member Draw
- Clicking the Add button will open an Account Profile Setup from where operators can add accounts for the Draw
Member Draw Schedules
- Assigns a Time and Date scheduled to the Raffle, however, draws do not necessarily have to be completed in the given time
- To add a schedule, click on the Add button which will open a New Schedule window
- The schedules can be Edited and Deleted by clicking on the Edit and Delete button respectively
Options
Sales Start time
- Only include Account sales incurred after the pre-set Sales Time
Minimum Spend
- For 'Sales Qty in Period' draw, this is the minimum sales price per product that qualifies an Account to be in the draw
Multiple Entries per Account
- It allows a single Account to have multiple entries in the draw
Draw
Use Card Numbers
- By default, the system draws Account Numbers for the Raffle
- However, this flag allows Card Number of Account Holders
Numbers to Draw
- This field sets how many winning numbers to be drawn
Claim Time(mm:ss)
- This is the time in minutes and seconds (mm:ss) that the account number must be claimed
Draw Image
- This is the background image displayed on the customer draw screen
Display Draw Name
- When flagged it will display the Draw Name
Number History Lines
- This option displays the previously drawn numbers at the bottom of the customer draw screen
- This determines how many lines the number history will cover
Random Display Time
- Time taken by the Till to generate and display the random number
Alerts
Draw Commence time
- Assign a contact list group that will receive an alert
Draw Reminder (hh:mm)
- Sets the reminder on pre-set hours and minutes (hh:mm)
Draw Reminder
- Sets a reminder for the Draw and assigns a contact list group that will receive an alert
View Draws
- This button opens a window that displays all the draws that have been conducted along with the Account Numbers that claimed the prize
- This information can also be viewed from the Member Draw Report option in the side menu
- The Members Draw can be held more than once in a single day as it is based on the Account Numbers
- The Draw Till generates the numbers for the draw based on the BackOffice Settings and also on the Sales history for the Sales Draw Types