10 | Message Log

This article covers the Message Log Report and how it can be used within BackOffice. The Message Log is a report containing a list of all Messages that have been sent through the system. Messages can be viewed and/or printed from this Report. This Report is very useful to track all the incoming and outgoing messages through the system.

This article covers the Message Log Report and how it can be used within BackOffice.

The Message Log is a report containing a list of all Messages that have been sent through the system.

Messages can be viewed and/or printed from this Report.

This Report is very useful to track all the incoming and outgoing messages through the system.

Prerequisites 

• To access Scheduled Billings features, the applicable Operator Privileges will need to be enabled 
  
• Operator Maintenance 'Marketing & Promotions' Tab
• All "Messaging" Flags

Message Log in Detail

• To access this Report after logging into BackOffice, go to Messaging > Message Log
• A list of Messages that have been sent over the given period will appear along with related data in the "_Standard" View
  
• Change the settings for the Venue, Display Period, Views, and Filters as required

Display Period Options

• Operators can choose to view the message on the basis of Period by clicking the "Select by Period" Option

• Or, the report can be seen for a more specific time period by adding "From" and "To" Date and Time when "Select by Time" is chosen
  

• The report generated after that can be Saved, printed and Exported as required