2 | MyPlace | 6.13 Release Notes | 13/03/2024

In our continuous journey towards enhancing customer loyalty and operational efficiency, MyPlace version 6.13 introduces groundbreaking features and notable improvements. This version focuses on integrating SwiftPOS vouchers, unveiling geo-fenced notifications, and boosting platform performance. These enhancements align with our mission to provide a seamless bridge between digital convenience and personalized customer experiences. What's New: SwiftPOS Voucher Integration: MyPlace now supports integration with SwiftPOS, offering a seamless voucher viewing experience within the mobile app.

In our continuous journey towards enhancing customer loyalty and operational efficiency, MyPlace version 6.13 introduces groundbreaking features and notable improvements. This version focuses on integrating SwiftPOS vouchers, unveiling geo-fenced notifications, and boosting platform performance. These enhancements align with our mission to provide a seamless bridge between digital convenience and personalized customer experiences.

What's New:

SwiftPOS Voucher Integration: MyPlace now supports integration with SwiftPOS, offering a seamless voucher viewing experience within the mobile app. Venues utilizing SwiftPOS can now enhance their customer engagement by displaying a variety of customized vouchers directly on the app's home screen. This feature allows for a unique branding opportunity, enabling venues to tailor the look and feel of each voucher to match their brand identity.

Geo-fenced Notifications: Elevating our commitment to personalized customer engagement, MyPlace introduces geo-fencing technology. This feature automates location-specific interactions, offering customers tailored experiences as they enter or leave a designated area. Initially available to iOS users, with an upcoming extension to Android, geo-fenced notifications aim to blend the physical and digital aspects of customer interaction seamlessly.

Enhancements:

Platform and API Performance: Dedicated efforts have been made to improve both the app and backpanel performance. Although these improvements may not introduce new functionality visible to end-users, they significantly enhance the overall user experience by optimizing performance and reducing crashes and ANRs, especially on Android devices. Updates to libraries and SDKs ensure that MyPlace operates smoothly, providing a superior experience.

Looking Forward:

MyPlace CRM Integration for v6 Clients: The upcoming release will see all MyPlace version 6 clients integrated with the MyPlace CRM. This CRM integration, coupled with AAD for secure and streamlined access, will offer a centralized platform for managing client interactions. It simplifies employee onboarding and offboarding while providing a comprehensive audit trail.

New Guided Onboarding Experience: To further ease the process of member sign-up and engagement, we're introducing a guided onboarding experience. This feature aims to simplify member registration, employing modern authentication methods like OTPs, thereby eliminating the need for passwords. It also strategically gathers additional member data through post-sign-up questions, enriching the customer profile without overwhelming new users initially.

By the Numbers:

Focused development effort: 40% new functionality, 30% platform performance enhancements, and 30% user experience and stability improvements.

Achieved significant reduction in app-related issues, particularly targeting Android ANRs and crashes, enhancing the stability and reliability of the MyPlace experience.

In Closing:

The MyPlace 6.13 release is a testament to our unwavering dedication to innovation, customer satisfaction, and operational excellence. By integrating with SwiftPOS vouchers and introducing geo-fenced notifications, we're not just responding to the evolving needs of our clients; we're anticipating them. As we continue to refine and expand our platform, we're excited about the possibilities these new features unlock for our clients and their customers. Stay tuned for further updates and thank you for being a part of the MyPlace journey.