FAQ

MyPlace : Reporting Issues with reCAPTCHA v3

Use this page to understand how to report and escalate issues related to reCAPTCHA v3.

When to Report:

  • Login Failures: A significant number of legitimate users are being blocked.

  • Suspicious Activity: Persistent or high-volume bot traffic bypassing reCAPTCHA.

  • Implementation Bugs: Errors in the integration affecting functionality.

How to Report:

  1. Contact the Security Team via Support →.

  2. Provide logs, user reports, and reCAPTCHA dashboard insights.

  3. Escalate to Google Support if required (Google Help →).

Back to Overview →


External Resource URLs

  1. Google reCAPTCHA v3 Documentation

  2. Best Practices for reCAPTCHA

  3. Google reCAPTCHA Admin Console

  4. Google Support for reCAPTCHA