Global, Venue, Store, Till & Device Setups

31 | New Device Overview

This article covers the foundation on Devices and how they can be set up and con

This article covers the foundation on Devices and how they can be set up and configured in BackOffice. 

Prerequisites

  • To access Workstation Device Settings, the applicable Operator Privileges   will need to be enabled 
    • Operator Maintenance 'General' Tab
      • System Setup: "Access Venue, Stores & Tills" Flag 
      • System Setup: "Maintain Venue, Stores & Tills" Flag 

What is a Device?

  • The following is one dictionary definition for "Device" that is applicable for the purpose of explaining what a Device is in Bepoz: "a piece of equipment or a mechanism designed to serve a special purpose or perform a special function"
  • Devices in Bepoz serve a diverse mix of functions - to aid physical peripherals perform tasks; to provide the connection for interfaces between Bepoz and other software applications; to serve as an intangible means to perform a task
    • Some common examples include Till Drawers & Printers, Accounting Links, and Transaction Queues
  • Devices in Bepoz are always attached to a Till - or Workstation - and are added in BackOffice via the Venue, Stores & Tills component of System Setup
  • At a direct-to-Till Level, Devices need to be added to allow for things such as Receipt Printing, Processing Payments, and Capturing Photos
  • When applicable, some Devices need to be added directly to the SmartController Workstation so that the ultimate purpose managed by the Device can be achieved at a Global or Venue level

How-To Add a New Device

  • To add a New Device, complete the following steps after logging into BackOffice:
  1. Navigate to the Venue, Stores & Tills component within the System Setup menu and select it to open the Venue & Till List tab
  2. From the Venue & Till List tab, select the desired Till from the Organizational Tree
  3. Click on the Add New Device button at the top of the tab
  4. A Device List window will open which allows for copying an existing Device or, alternatively, select Blank Device to start from scratch
  5. After making the appropriate selection from the Device List window, a new Device and Interfaces Maintenance window will open
  6. The following configuration options apply to all Devices:
    • Enter the desired Device Name; NB: this is all that's required prior to saving a Device
    • Ensure that the correct Workstation is selected as this is the Workstation that the Device will be attached to
    • Select the required Device Type
      • Depending on the Device Type selected, additional Device configurations will be dynamically populated such as an External DLL Name drop-down, Class Name drop-down, Sub Type drop-down, Communication Settings, TCPIP Settings, Device or Printer Options, and Other Settings
    • The Inactive flag can be enabled to make a Device temporarily Inactive as opposed to deleting the Device; then disable the flag to make an Inactive Device active again
    • The Show All DLLs flag, when enabled will show additional External DLL Names when applicable
  7. After completing the Device's configuration, click on the OK button to save the Device