4 | NowBookIt Interface - Table Open Booking List Till Function

This article covers one of the Till Functions that can be configured along with the NowBookIt interface.

There are two (2) different Till Functions that can be setup in BackOffice to access NowBookIt Bookings on SmartPOS:

Table Open Booking List (this article) will display a list of NowBookIt bookings including Booking reference number, Date & Time, Guest Count, and Name
Graphical Table Booking will allow to open bookings on Graphical Table map in SmartPOS

After selecting the desired Till Function Map and Panel, click on the desired button space and then complete the following steps to configure the Booking List Till Function:

In the Button Text field enter the text that will display on the Till Function Button in SmartPOS
Set the Function drop-down to 'Tables & Accounts'
Set the Sub-Function to 'Table Open Booking List'
Enter a TableGroup number into the Item field

Note: The TableGroup number should be the TableGroup # that will be used for NowBookIt reservations

Enter the value of Key. Note: Key value is the Service Name at NowBookIt. Ex: Breakfast, Dinner etc.

Please enter the NowBookIt Service Name so as to filter the bookings accordingly

When SubKey = 1, this displays bookings which have either 'Seated' or 'Partially Seated' status
When SubKey = 2, this displays bookings which have either 'UnSeated' or 'Confirmed' status
When SubKey = 4, this displays bookings which have 'PartiallySeated', 'Seated', 'Ordered', 'Entree', 'Mains', 'Dessert', 'Billed' and 'Pending Payment'
When Subkey = 8, this displays a dialogue that allows the user to search the booking list using the following options:

The above steps must be repeated for each table group configured in the Till Extension device for NowBookIt
N.B - When searching for a reservation all open tables will also be returned

Depending on how your system is configured, there may be one (1) or multiple Till Function Buttons that can be used to retrieve NowBookIt reservations in a list
There are many different workflows that can occur when using this Till Function depending on the situation; e.g., Booked Tables, seating a Walk-in via SmartPOS, seating a Walk-in via NowBookIt etc.

Due to this, not all possible workflows can be covered in this article, however, all Table Open Booking List option will be covered and basic workflows will be demonstrated

Begin by logging into SmartPOS and navigating to the panel where the Till Function button is located then click on the Table Open Booking List function button
The Table List will now open showing all of the Bookings matching with how the Till Function has been set up;

Each Booking will show the NowBookIt Booking Reference Number, Date & Time of the Booking, Table Number, Number of Guests, Bepoz Table Status, NBI Table Status and Name

There are a number of workflows that can begin from the Table List by using the following button options on the bottom of the screen:

Select will open the Table for a highlighted Booking
Booking Details will open a window showing the Booking Details for a highlighted Booking
Walk-In can also be used to access the Booking Grid to seat a Walk-In using the same workflow as demonstrated in the above section
Cancel

Either double-tap the desired Table from the List or highlight the desired Table and then tap the Select button
The Booked Table will now be open and the Account linked to the NowBookIt Booking will be attached to the Transaction as noted by the Account Information above the Transaction window

Operators can proceed through normal Transaction Workflows of adding Products, applying Discounts, performing other Functions, etc.

This Workflow is also used to open a Table for a Walk-In that has already been Seated

As Courses are Served, an Operator can mark them accordingly to Print the Course Served Message and to upgrade the Status of the Table
This will then send an updated table status to NowBookit and the table status will be updated in the NowBookIt diary as well

"Table Course Served" Sub-Function
Note: Only the courses mapped to NowBookIt Table status in the NowBookIt Till Extension device are supported

To view Booking Details from the Booking Table List, complete the following steps (this can be done before or after a Booking has Arrived and been Seated):

Highlight the desired Booking from the List and tap on the Booking Details button on the bottom of the screen
The Booking Details will be retrieved from NowBookIt

To seat a Walk-In to NowBookIt through SmartPOS from the Booking Table List, complete the following steps:

Tap on the Walkin button on the bottom of the screen, this will open a new window which displays all the tables available within the NowBookIt table section
Select a Table from the list and click on 'Select'

A keypad is then displayed prompting to enter the name of the customer, enter the customer's name and click on 'Ok'
Finally, enter a guest count for the Walkin and click on 'Ok' to create a Walkin entry in SmartPOS

The Table will be Opened immediately, and Transaction Functions may commence; continue as usual and Save, Save & Send, process Payment for the Table when finished