OpenTable
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      1. INTERNAL - Bepoz Help Guides
      2. Interfaces | Reservation & Bookings
      3. OpenTable

      1 | OpenTable Integration Summary Page

      This is a summary page for the Bepoz and OpenTable integration. This page includes specific information about this integration as well as links to further resources.

      This is a summary page for the Bepoz and OpenTable integration. 

      This page includes specific information about this integration as well as links to further resources.

      About

        • OpenTable is an online reservation service that has been integrated with Bepoz, where Bepoz receives real-time booking data and communicates back the updated Table Status data to OpenTable
        • OpenTable integration with Bepoz allows for:
          • Receiving real-time Reservation and Guest data
          • Sending Table Status updates from Bepoz to OpenTable in real-time
          • Sending a 'Paid' status back to OpenTable in real-time once a table has paid-in-full and the transaction is closed

        Prerequisites

        • Minimum Bepoz version of v4.6.1.20 and onwards
        • For an operator to be able to setup OpenTable integration, the following privileges must be enabled 
          • Operator Maintenance 'Till Privileges' Tab  
            • Enable General: "Operate Tills" Flag
          • Operator Maintenance 'General' Tab
            • System Setup Flags: "Access Venue Stores & Tills" flag
            • System Setup Flags: "Maintain Venue Stores & Tills" flag
            • System Setup: "Maintain Till Function Maps" flag

          Key Features

          BackOffice Setup

          • To implement the OpenTable integration, a Transaction Queue and Till Extension Device both need to be created and configured according to the details provided by OpenTable
          • Also, Till Function buttons need to be configured in BackOffice for a Table Open Booking List 
          • There are different workflows that can occur when using this Till Function including the following:
            • Retrieve Reservations from OpenTable and display them in a list
              • Note: OpenTable is currently only supported via the 'Table Booking List' function and is not available via 'Graphical Table Bookings' or the 'Booking Grid' functions
            • From the list of retrieved Reservations, Operators can highlight a Reservation and then view its Booking Details
            • Operators can also open the transaction for a Reservation that has been seated in OpenTable

          Quicklinks & Additional Resources

          • OpenTable Interface Setup and Configuration
          • OpenTable Till Functions Config.
          • OpenTable Reservations in SmartPOS