Overview
Summary
A Comms test can be performed to check for a basic connection between the POS/Workstation and the printer connected on a Com port.
Steps:
To do the test, do the following:
Close Smart Print if it's open
Open the command prompt
Type echo "test text" >com[number] then hit enter. The com number is the com port number the printer is plugged into.
Repeat the commands several times by pressing the up arrow on the keyboard and hitting enter several times.
The test is successful if the printer responds (feeds the paper) and prints text on the paper.