INTERNAL - Bepoz Help Guides

Back to home

INTERNAL - Bepoz Help Guides

Interfaces | Printing & KDS

QSR

8 | QSR Cheat Sheet

This article serves as a "cheat sheet" for many common processes and procedures related to QSR.

This article serves as a "cheat sheet" for many common processes and procedures related to QSR.

Prerequisites

A minimum Bepoz version of 4.6 is required for this functionality
To access KDS features and configuration options in BackOffice, the following Operator Privileges will need to be enabled

Operator Maintenance 'General' Tab

System Setup: "Access Venue, Stores & Tills" Flag
System Setup: "Maintain Venue, Stores & Tills" Flag
System Setup: "Maintain Till Function Maps" Flag

Operator Maintenance 'Maintenance' Tab

Products: "View Products" Flag
Products: "Edit Products" Flag

Operation Period for Reporting

These will need to match with Bepoz Periods

Receipt Template

This is a printer format
When you bump the order from the pass screen a (CHIT) receipt can print out
You can select what will show; some examples can be:

Operator Name
Till ID
Comments
Transaction Number
Table Number
Time
Customer Name
Course Number
And More

Routing Categories

This is where we link the Bepoz and QSR; where we route the Products and select where they should print
The following below is how it's mapped:

Department Number – this is mapped back to Bepoz Printer Profile

e.g.: as in the below image
Grill links to Printer Profile 44 in Bepoz – if there is more than 1 Printer Profile to link, use a symbol , to add additional between each Printer Profile

Item Categories – this is linked to the Course Sort number in Bepoz

Please take note that in Bepoz we start from 0 in our Sort list, so if you want to link Entrée it would link as 1 in QSR even though its 2 in Bepoz

Item ID – this can be used as a demand counter

This can be used for a summary screen on a prep station to have a quick link to what is coming up
More details are below as this requires Bin Management and GRDS Dash Board Templates
You also do have the default Summaries you can link within QSR but this can be confusing if you have a sale like the one below:

1 x 200g Rump, Rare, Chips and Salad

On the Grill, the default will display as:

1 x 200g Rump
1 x Rare

This will not display on the same line combined, hence why we need to use Bin Management

Routing Schemes

This is where you select the Routing Categories to display on which screens
Under Routing Schemes, you add each screen name
Then on the selected routing categories, you allocate the available routing categories to show on this screen

Derivative Routing

Selecting "Force all child items to follow the routing of the parents' item" will display the condiments as well on the same QSR Prep Screen
This is where the Rare of a steak will show on the same line

Summaries

This is 1 type of Summaries used on a touch screen
This can be placed on the right-hand side as a fixed column to show you the total per item
Below is how you would setup cocktail summaries (keep in mind this will not show any condiments or comments, so it's used for items that will not change and on touch screen version only)

Label - the Label can be different to Bepoz
ID - this is the Bepoz ID; e.g., Australian ID is 11077 then the last digit is the size

This must be entered so the right size can be displayed
Even if its 1 size this is still added to each ID area within QSR ALWAYS

Australia Cocktail – 110771 Size 1 sold in Bepoz = 110771 will be the QSR ID Code

Text Labels

This is where you can translate American nomenclature to Australian nomenclature
Always use an existing database so the settings are done and minor adjustments are required for deployment

Coursing Management

This is where you can select the delay in showing the items on QSR depending on the course
Be aware, the nomenclature is American:

Appetizer = Entrée
Entrée = Mains

Transaction Manager

This is where you can identify how the transaction bundles and works within QSR
The system has been set up as below as this is the best solution for Australian venues
Changes can be made but must be tested depending on customer requirements

Bin Management

This is where you can create customised demand counter lists for line display views
The line display view is the bump pads with monitors
As this is non-touch you create a Special View that you change to show the customised Demand Counter

Create the Routing Categories first then select each type as below; the Multiplier can be increased if you wish

E.g.: Chips can be 1 for 1 value, but if you link multiple IDs you can have the following:

Small – 1 Mulitplier
Medium = 1.5
Large = 2

In the Routing Categories is where you will add each Bepoz Product ID including the size as displayed above

When you have the Routing Categories and Bin Management created, you then create the dashboard as shown below
Height and Width are depended on the screen the venue uses
Make this the right width and height otherwise, it will not allow you to add to the dashboard screen before you add each label type as shown below

AccuPrep View Template

This is for the touch screens and how the data is shown
Again using an existing database will have these configured, and make minor changes as required

GRDS Color Scheme

This is again preconfigured
This is the section where you can coordinate the colour displayed on the Pass Touch and Bump View Screens
The current defaults when using Feros Prince and others will be as follows (this is under Grid Display)

Purple – New Order
Orange – Item Cooking
Green – Item Bumped from prep screen
Red – Priority or Rush item

Again try not to change so support can be managed easier
Train the customer on the colour codes

Grid Header

This is the Pass colour codes
As above, the Receipt Template will show as seen below and then you can highlight and make certain fields pop so they know what they are looking for

E.g.: Course Name can highlight in Yellow if the venue needs to return the buzzer back if Entrée is served first

GRDS Dashboard Templates

This is where you can adjust what is displayed, what functions to show and how the layout looks
See the screenshots below of how the screens can be viewed

Right-clicking on the screen is where you apply the following:

Routing – Select Routing Schemes; this allows you to select what items will show on the Pass screen

The pass will show all kitchen items as shown below

Bumping – This allows you to auto-bump on a duplicate screen if you have 2 pass screens set up and configured

You will need to do the same on each screen so they can be in sync with each other

Printing – This is where you can select the printer to print the CHIT receipt once bumped from the pass so the staff can take the docket with them
General - This is where the below options are:

Single-line prep screens will look like below
They can be landscape or Portrait view

Routing – This will only be the items you want to show on this screen

If you had a burger section where you pass the items down the line, this is where you can allocate the item to bump off the screen and display on the next screen for the salads etc. to be added
Under the Bumping Tab you select where you want to go next

In a live environment, you could have the following:

Grill to start if a steak sandwich
Bump to Fryer for onion rings add
Bump to Larder for salad add
Bump from Larder and Pass screen will show Green colour ready to server

Grid Header Template

This is where you edit the fields displayed on the Expo (Pass Screen)
As you can see below, you add a field and select the field detail to display
GRDS Colour scheme is where you will need to go back to adjust the colour mode display
Below is just the data to display:

Item Attributes Priority Template

This is where QSR will determine when and what will be triggered
This has been set as a default as below, but think of it as the Void item is above fast-tracked
If you have a fast-tracked item and void on the same screen, the Void colour scheme will come into play

You will not have both shown at the same time

Item View Template / Order View Template

Item is for the Line Prep Screens
Order is for the Touch screens
Same as the Coursing Manager, but this is where you allocate the warning and rush times
The rest are defaults but can be adjusted as required

Entrée = Mains

Below is set for 1920sec for Priority and 2100 sec for rush
This can be set as per venue requirements
This determines when the system notifies the Chef/Cook that the item is about to hit a warning as you are falling behind

Other options in this area need to be played with for understanding

Line Item Column Template

This is where you can display what the first line of the prep screen information will be shown
Below is an example:

Virtual Keypads

This can be found under 'Activity Levels'
Below is where you can create the bump pads
These are Bepoz Function buttons for non-touchscreen QSR

Kitchen Station

This is where you add the Kitchen screens and configure the settings to display
Each screen requires the kitchen display to be created and configured
Settings are below for reference:

Help

This is where you can search how-to functions
You will need to search and type QSR terminology to get the right answers