Points, Points Profiles and Loyalty

9 | "Redeem Points for Cash Value" Sub-Function

This article outlines the "Redeem Points for Cash Value" Sub-Function, how it is configured in BackOffice, and how it can be used in SmartPOS. The "Redeem Points for Cash Value" Sub-Function is designed to redeem points to a Cash value to pay for a current Transaction. This Function can be used when there are not enough points to redeem a Product.

This article outlines the "Redeem Points for Cash Value" Sub-Function, how it is configured in BackOffice, and how it can be used in SmartPOS.

The "Redeem Points for Cash Value" Sub-Function is designed to redeem points to a Cash value to pay for a current Transaction. This Function can be used when there are not enough points to redeem a Product.

Depending on the Function Specific Configurations, the Operator can have the option to Pay Cash Out for these points or pay for the current transaction.

Prerequisites 

  • To access Till Function Settings, the applicable Operator Privileges will need to be enabled
    • Operator Maintenance 'General' Tab
      • System Setup: "Maintain Till Function Maps" Flag
  • To access and use this Till Function within SmartPOS, the following Operator Privileges will need to be enabled:
    • Operator Maintenance 'Till Privileges' Tab
      • General: "Operate Tills" Flag 
      • Accounts & Discounts: "Account Till Functions" Flag
      • Accounts & Discounts: "Redeem Points for Cash" Flag

Initial Setup 

  • Click on the desired Button space and then configure the Button Settings:
    • In the Button Text field enter the text that will display on the Till Function Button on SmartPOS Workstation screens
    • Set the Function drop-down to 'Tables & Accounts'
    • Set the Sub-Function to 'Redeem Points for Cash Value'




Function-Specific Configurations 

  • Enter a corresponding number into the Item field where
    • "1" will not allow a Cash Payout Option 
    • "2" will not allow Cash Payout Option and Order Discount Link
    • "4" will use the priorities setup in CALink and redeem points as per the priority
  • The corresponding number in the Key field will : 
    • Assign the transaction to a Discount Totalizer 
      • Please refer to the Venue Maintenance "Names" Tab for more information about Discount Totalizers 
    • "2" only for Item within the Transaction

SmartPOS Example

  • Here in this example, there is an Account attached to an active Table 
  • After selecting the "Redeem Points for Cash Value" Sub-Function, the Operator will be prompted to enter a Cash Value amount to be redeemed 
    • by default, the Price will be preset to maximum Points Balance that is available for the Account



  • If the Till Function is configured to not allow Cash Payouts, a warning message will appear where the Operator will then need to re-enter a Cash Value amount

Points Redemption in $ Multiples

  • Sub-Item field: 
    • Use this to determine if there is minimum transaction balance required to qualify for points redemption on the sale 
    • The user should be able to enter the $ value in cents
  • Sub-Key field:
    • The value entered in this field is the multiple value for points redemption 

SmartPOS Example

  • Here in this example, there is an Account attached to an active Table 
  • After selecting the "Redeem Points for Cash Value" Sub-Function, the Operator will be prompted with a message as 'The minimum transaction value for the points redemption is $'
  • When the transaction value satisfies the minimum transaction value, the operator is prompted with a numerical keypad to enter the cash value amount to redeem