Tables & Table Service SmartPOS Workflows

3 | Reopening a Table or Tab Transaction

This article outlines a step-by-step guide to Reopening a Table or Tab in SmartPOS.

This article outlines a step-by-step guide to Reopening a Table or Tab in SmartPOS.

To Reopen an Active Table, the Operator will follow the same workflows as demonstrated in the previous article - "Beginning a New Table or Tab Transaction", however, when the Table List or Table Map appears, tap on the desired Table or highlight and tap 'Select'. When the Table is opened, the previously Saved and Sent Products will be highlighted in green. 

The Operator can add more Products, perform other Functions, Print the Bill, Tender the Transaction, or Save & Send.

Prerequisites 

  • To access Table and Tab Till features, the applicable Operator Privileges   will need to be enabled 
    • Operator Maintenance 'Till Privileges' Tab
      • Tables: "Table Sales" Flag
      • Tables:  "Create New Tables" Flag
      • Tables:  "Table Waiter" Flag

Reopening a Table Account

From Table List

  • To Reopen an active Table Operators can simply click on the Table List Till Function button
  • This will open the same window that displays all the active tables
  • Operators can then click on the Table to edit and Press the Select button


  • The Selected table will open in which previously saved Products will be highlighted
  • The Operator can now add more Products, perform other Functions, Print the Bill, Tender the Transaction, or Save & Send

From Graphical Map

  • Similar to the Table List, Operators can simply click on the Table Map Till Function button to re-open an active Table
  • This will open the graphical map that displays all the Tables
  • Operators can then click on one of the active Tables to Edit the transaction

  • The Selected Table will open in which previously saved Products will be highlighted
  • The Operator can now add more Products, perform other Functions, Print the Bill, Tender the Transaction, or Save & Send