Rewards
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      1. INTERNAL - Bepoz Help Guides
      2. End-User | Pricing, Marketing, Promotions & Accounts
      3. Rewards

      1 | Rewards Setup

      This article outlines a how-to guide to setting up Rewards in BackOffice. Rewards are Global promotions and thus once set up will be both earned and redeemed at all Venues all the time without a schedule. Rewards can only be issued to Account holders. The Reward is always a free item - 100% discount of the next valid Product sold to the Account holder.

      This article outlines a how-to guide to setting up Rewards in BackOffice.

      Rewards are Global promotions and thus once set up will be both earned and redeemed at all Venues all the time without a schedule.

      Rewards can only be issued to Account holders.

      The Reward is always a free item - 100% discount of the next valid Product sold to the Account holder.

       

      Prerequisites 

       

      • To access Rewards features, the applicable Operator and Global Privileges   will need to be enabled
        • Within Operator Maintenace, on the General  Tab 
          • System Setup flags:
            • Access Venue, Stores & Tills
            • Maintain Venue, Stores & Tills
            • Maintain Global Settings
      • Within a Multi-Venue setup, Head Office controls rewards - therefore if a connection can't be established then the reward system will not be active
      • It is recommended that the "Account Get From HO" flag as shown below is set as true to ensure the reliability of this feature

      Setup
      • As rewards are a Global Setting, these must be configured within the Global section of BackOffice
      • The 'Other' tab within Global Settings allows for beginning configuration of a Rewards program
      • Bepoz supports up to 3 concurrent Rewards programs

      Field

      Description
      Reward Name
      • This is the name for the Reward Program
      • This is also the name that will be printed on the customers' receipt and the name shown on a SmartPOS Customer Screen
      Reward Product List
      • Similar to the creation of either a Product or Prize Promotion, this allows the user to select which Product/s will accumulate for the reward to trigger
      Reward Quantity
      • This is the threshold quantity after which the Reward will be triggered
      • I.e., if the reward Quantity is entered as 5 then the 6th Item will be a free Product
      Discount Totalizer
      • This is the totalizer that will report the Discount for the rewarded item
       

      Example

       

      • The below example shows a rewards program where customers would receive their 6th coffee free
      • In this case, the Product Group called 'Coffee' is in the Reward program
      • The Gross value of the 6th coffee will report to the 'Reward 1' Discount Totaliser