7 | Seat Numbers and Entering Guests' Names & Guest Count

This article covers an overview of how to set Seat Numbers, Names and Guest Numbers to Tables on SmartPOS. The Seat Number function can be useful for restaurant environments where Seat Numbers are used during service to allocate Products to specific seats at a Table. Additionally, some cafes and restaurants may wish to enter a Guest Name and Guest Count for each Table which can be accomplished using one, all-encompassing Till Function button.

This article covers an overview of how to set Seat Numbers, Names and Guest Numbers to Tables on SmartPOS.

The Seat Number function can be useful for restaurant environments where Seat Numbers are used during service to allocate Products to specific seats at a Table.

Additionally, some cafes and restaurants may wish to enter a Guest Name and Guest Count for each Table which can be accomplished using one, all-encompassing Till Function button.

NB: Conversely, this Till Function may be configured to only enter a Guest Name or the Guest Count.

Prerequisites

To access Table and Tab Till features, the applicable Operator Privileges will need to be enabled

Operator Maintenance 'Till Privileges' Tab

Tables: "Table Sales" Flag
Tables: "Create New Tables" Flag

Venue Maintenance "Tables" Tab

Table Groups: "Ask Name" Flag
Table Groups: "Ask # Guests" Flag
Table Groups: "Ask Seat" Flag

Seat Numbers

If not using mandatory Seat Number entry which would apply to the entire Table Group as defined in Venue Maintenance, this Till Function allows for a Seat Number to be entered for each Product in the Transaction
This can be configured in numerous ways to either:

Automatically increment to the next Seat Number
Prompt the Operator to enter the Seat Number for a highlighted Product
Prompt for the Seat before entering the next Product

The selected Seat Number will then display in the Transaction Window next to the Product/s

Repeat the steps for each Seat Number
Tapping the Seat Number again without first entering a number, will change the current seat number incrementally by 1 for the next Product selection

Enter Name & Guest Count

To enter the Guest Name and the Number of Guests, click on the Enter Name & Count Till Function button
This will open a window with an alphanumeric keyboard allowing Operators to Add the Name of the Guest

After entering the name and tapping OK in that window, another window will open prompting the Operator to enter the Guest Count

After the Name and Number of Guests have been added; the information will show at the top of the Transaction screen

Alternatively, the Organization may have enabled the Ask Name and Ask # Guests flags in Backoffice so that every time a new Table is opened, the system will automatically prompt Operators to Enter Name and/or Guest Count before adding Products