- INTERNAL - Bepoz Help Guides
- MyPlace | Backpanel User Guides
- Reports and Reporting
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End-User | Products & SmartPOS
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End-User | Stock Control
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End-User | Table Service and Kitchen Operations
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End-User | Pricing, Marketing, Promotions & Accounts
- Prize Promotions
- Points, Points Profiles and Loyalty
- Product Promotions
- Repricing & Discounts in SmartPOS
- Vouchers
- Account Till Functions
- Pricing, Price Numbers and Price Modes
- Raffles & Draws
- Marketing Reports
- Accounts and Account Profiles
- Rewards
- SmartPOS Account Functions
- Troubleshooting
- Product Labels
- Packing Slips
-
End-User | System Setup & Admin
-
End-User | Reporting, Data Analysis & Security
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End-User | Membership & Scheduled Billing
-
End-User | Operators, Operator Permissions & Clocking
-
Interfaces | Data Send Interfaces
-
Interfaces | EFTPOS & Payments
- NZ EFTPOS Interfaces
- Linkly (Formerly PC-EFTPOS)
- Adyen
- Tyro
- ANZ BladePay
- Stripe
- Windcave (Formerly Payment Express)
- Albert EFTPOS
- Westpac Presto (Formerly Assembly Payments)
- Unicard
- Manager Cards External Payment
- Pocket Voucher
- OneTab
- Clipp
- eConnect-eConduit
- Verifone
- AXEPT
- DPS
- Liven
- Singapore eWallet
- Mercury Payments TRANSENTRY
- Ingenico
- Quest
- Oolio - wPay
-
Interfaces | SMS & Messaging
-
Interfaces | Product, Pricing, Marketing & Promotions
- Metcash Loyalty
- Range Servant
- ILG Pricebook & Promotions
- Oolio Order Manager Integration
- Ubiquiti
- Product Level Blocking
- BidFood Integration
- LMG
- Metcash/IBA E-Commerce Marketplace
- McWilliams
- Thirsty Camel Hump Club
- LMG Loyalty (Zen Global)
- Doshii Integration
- Impact Data
- Marsello
- IBA Data Import
- Materials Control
- Last Yard
- Bepoz Standard Transaction Import
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Interfaces | Printing & KDS
-
Interfaces | Reservation & Bookings
-
Interfaces | Database, Reporting, ERP & BI
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Interfaces | CALink, Accounts & Gaming
- EBET Interface
- Clubs Online Interface
- Konami Interface
- WIN Gaming Interface
- Aristocrat Interface
- Bally Interface
- WorldSmart's SmartRetail Loyalty
- Flexinet & Flexinet SP Interfaces
- Aura Interface
- MiClub Interface
- Max Gaming Interface
- Utopia Gaming Interface
- Compass Interface
- IGT & IGT Casino Interface
- MGT Gaming Interface
- System Express
- Aristocrat nConnect Interface
- GCS Interface
- Maxetag Interface
- Dacom 5000E Interface
- InnTouch Interface
- Generic & Misc. CALink
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Interfaces | Miscellaneous Interfaces/Integrations
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Interfaces | Property & Room Management
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Interfaces | Online Ordering & Delivery
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Interfaces | Purchasing, Accounting & Supplier Comms
-
SmartPOS | Mobile App
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SmartPDE | SmartPDE 32
-
SmartPDE | Denso PDE
-
SmartPDE | SmartPDE Mobile App
-
MyPlace
-
MyPlace | myPLACE Lite
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MyPlace | Backpanel User Guides
- Bepoz Price Promotions
- What's on, Events and tickets
- Staff
- System Settings | Operational Settings
- Vouchers & Gift Certificates
- Member Onboarding
- Members and memberships
- System Settings | System Setup
- Reports and Reporting
- Actions
- Offers | Promotions
- Messaging & Notifications
- System Settings | App Config
- Surveys
- Games
- User Feedback
- Stamp Cards
-
MyPlace | Integrations
-
MyPlace | FAQ's & How-2's
-
MyPlace | Release Notes
-
YourOrder
-
YourOrders | Backpanel User Guides
-
YourOrders | YourOrder Kiosk User Guide
-
YourOrders | Merchant App User Guide
-
WebAddons
-
Installation / System Setup Guides
- SmartPOS Mobile App | Setup
- SmartPOS Mobile App | SmartAPI Host Setup
- SmartPOS Mobile App | BackOffice Setup
- SmartPOS Mobile App | Pay@Table setup
- SmartKDS Setup 4.7.2.7 +
- SmartKDS Setup 4.6.x
- SQL Installations
- Server / BackOffice Installation
- New Database Creation
- Multivenue Setup & Config.
- SmartPOS
- SmartPDE
- Player Elite Interface | Rest API
- Interface Setups
- Import
- KDSLink
- Snapshots
- Custom Interface Setups
-
HOW-2
- Product Maintenance
- Sales and Transaction Reporting
- SmartPOS General
- Printing and Printing Profiles
- SQL
- Repricing & Discounts
- Stock Control
- Membership
- Accounts and Account Profiles
- Miscellaneous
- Scheduled Jobs Setups
- Backoffice General
- Purchasing and Receiving
- Database.exe
- EFTPOS
- System Setup
- Custom Support Tools
-
Troubleshooting
-
Hardware
9 | Session Analysis | Session Density
This article introduces and explores the Session Density Heat Map, a sophisticated visual representation designed to provide comprehensive insights into the frequency and distribution of app sessions across each hour of every day. Session Density Heat Map The Session Density Heat Map provides a detailed view of session activity by hour and day. Each sector of the heat map is color-coded to indicate session density, with darker shades representing higher activity.
This article introduces and explores the Session Density Heat Map, a sophisticated visual representation designed to provide comprehensive insights into the frequency and distribution of app sessions across each hour of every day.
Session Density Heat Map
The Session Density Heat Map provides a detailed view of session activity by hour and day. Each sector of the heat map is color-coded to indicate session density, with darker shades representing higher activity. You can filter the data by date range, member tier, and device type. Key metrics such as total sessions, average daily sessions, and average session length are also displayed. This report is useful for identifying the most active periods and optimizing resource allocation.
Filtering options
Date Range
This allows users to select the date range of the chart. The chart will update automatically to match the date range. There a 5 options:
- Last 7 days
- Last 30 days
- Last 60 days
- Last 90 days
- Custom range - Two fields will appear for users to select the start date and end date of the desired period.
Member Tiers
By default this will be set to All members, When the dropdown field is clicked, it will display all tiers set up in Myplace. Users can click each desired tier and the chart will update to only include the tier selection.
This is useful to compare session lengths between tiers and help in distinguishing which tier groups require more interactive features for longer session times.
Device Type
By default this will be set to All devices. This dropdown field allows users to filter by device types. This is helpful in understanding the session base and what is the more popular devices being used with the app. This can also aid in understanding if there might be underlying problems within one of the platforms e.g. App crashes or app freezes.
Chronological view
A filter that allows users to section the chart using days, weeks or months
Key Metrics
Members
This displays the total amount of sessions within the set date range period.
%Active
This displays the total amount of sessions from the overall total sessions in myplace?