Database.exe
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      1. INTERNAL - Bepoz Help Guides
      2. End-User | System Setup & Admin
      3. Database.exe

      3 | Set Application Keep-Alives

      This article provides an overview of the Set Application Keep-Alives function in database.exe which allows for monitoring the TCP ports for inactivity. Note: As of v4.6, The 'Set Application Keep-Alives' button in database.exe replaced the 'Send Application Keep-Alives' flag in the Flags Tab in Global Settings in BackOffice. This function button can be set to send Keep-Alives packets at a defined interval of time to keep the TCP ports active.

      This article provides an overview of the Set Application Keep-Alives function in database.exe which allows for monitoring the TCP ports for inactivity.

      Note: As of v4.6, The 'Set Application Keep-Alives' button in database.exe replaced the 'Send Application Keep-Alives' flag in the Flags Tab in Global Settings in BackOffice.

      This function button can be set to send Keep-Alives packets at a defined interval of time to keep the TCP ports active.

      If no data packets are sent for 120 seconds, a KeepAlive message packet will be sent to the SmartController to prevent the router from closing down the TCP Port.

      Prerequisite

      • Minimum Bepoz version of 4.6 is required for this functionality/feature

      Send Application Keep-Alives Setup

      • To set up the Send Application Keep-Alive, log into database.exe and navigate to the Modify Database tab 
      • Click on the 'Set Application Keep-Alives' button under the Other Functions section
        • This will open a new pop-up window requesting to enter the authorization code/password
      • Enter the authorization code and click on OK to continue
        • This will then open another pop-window requesting to enter a Parameter to set Application Keep-Alives time duration
      • The three different parameters include
        • 0 - No Keep Alives
        • 1 - Two minutes
        • 2 - Ten minutes
      • Once done click on OK to save the settings
      • This will set KeepAlives for the following applications
        • SmartPOS
        • SmartController
        • EConnect
        • Bematech Send 8000 job
      • Send VenueDatatabase to All Venues if within Multivenue as the change is within the Global table  
      • Restart SmartControllers at all remote sites once the database has been processed