8 | SmartKDS Printer Setup

SmartKDS displays the orders received on the screen. covers a step-by-step guide to SmartKDS Printer Setup which includes BackOffice configuration and the KDS Server configuration.

SmartKDS displays the orders received on the screen. This article covers a step-by-step guide to SmartKDS Printer Setup which includes BackOffice configuration and the KDS Server configuration.

Prerequisites 

• Minimum of Bepoz v4.7.2.7 + is required
• To access Printer Format Settings, the applicable Operator Privileges   will need to be enabled 
• Operator Maintenance 'General' Tab
  
• Operational Setup: "Maintain Printer Formats" Flag 
• Operational Setup: "Maintain Printer Profiles" Flag
  

•  The operator should be able to run KDS Server
•  KDSLink should be up and running
•  SmartController should be up and running

Getting Started

Backoffice Configuration

1. To access Printer Formats, navigate to the Operational Setup component in the side menu of BackOffice and select Printer Formats which will open a Printer Formats Window
2. Click on ‘Add Printer Format’ button to add a new printer format
3. Printer Format Setup window opens to create the printer format
4. Select ‘SmartKDS’ as type from the dropdown
5. Provide all the required details and click on ‘Save’ button so that all the Printer Format settings are saved

KDS Server Configuration

Follow the below steps to configure Printer Format in KDS Server

1. Run KDS Server and select the tab ‘Server Configurations’ tab
2. Click on ‘Request Print Formats’ to get the print formats from Backoffice which were created in the previous step during Backoffice configuration
3. Click on ‘Request Printer Profiles’ to get the printer profiles from Backoffice
4. Click on ‘Request Global Settings’ to get the global settings from Backoffice
5. Now click on ‘Save’ button to save

• Once the above Server configurations are done, follow the below steps under ‘Workstation Settings’

Printer Channel - Overview

• Printer Profiles are used to assign a product to a channel(s)
• Channels are then used to inform the KDS which products should be displayed on which KDS Client
• Printer Types that are setup in Venue Settings are mapped to Remote Channels 1-6 in KDS

1. Navigate to the ‘Workstations’ tab and click on the Printer Channel Extended Setup button to add or delete the printer channels for the desired workstation
2. Select the Printer Channel and Printer Format from the dropdown 
3. Click on save button to save the printer channel settings