SmartKDS Setup 4.6.x
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      1. INTERNAL - Bepoz Help Guides
      2. Installation / System Setup Guides
      3. SmartKDS Setup 4.6.x

      SmartKDS Workstation Configuration

      Overview

      This article will outline a step-by-step guide to setting up SmartKDS Workstations in BackOffice.

      Overview 

      SmartKDS is a Bepoz Kitchen Display System (KDS) that helps to create increased operational efficiency and customer satisfaction

      • The SmartKDS is used to display items added to Orders on SmartPOS terminals to the kitchen staff

        • Once the items or whole Order is prepared, the system visually notifies that it is ready for collection and delivery via a KDS display screen/s and Printed docket

      Prerequisites 

      • To access SmartKDS Settings, the applicable Operator Privileges will need to be enabled

        • General Tab

          • System Setup: "Maintain Venue, Stores & Tills" Flag

          • System Setup: "Access Venue, Stores & Tills" Flag

          • System Setup: "Maintain Scheduled Jobs" Flag

          • System Setup: "Maintain Till Function Maps" Flag

          • System Setup: "SmartKDS" Flag

      • If you're not already familiar with how to set up or access the SmartKDS Scheduled Job, please refer to SmartKDS BackOffice Configurations

      Creating a Workstation in SmartKDS

      • Once you are in the SmartKDS Configuration via the Scheduled Job, under the Workstations tab you are able to create a new SmartKDS workstations

      • Enter the Workstation Details in the below components:

        • Name: Give a workstation name

        • IP Address: Enter the IP address of the KDS Station

        • Port: Enter the Port number of the KDS Station

        • Theme: This will change the theme colour of the KDS Station; select the theme from the drop-down list

          • If no available theme displays, you will need to create one

        • Layout Type: This will allow you to select a layout for the KDS Station, either a Fixed or Flex 

          • Fixed mode will allow only one order to be displayed in one column and the next order will be displayed in the next column (this is the default, if not set)

      • Flex mode will display the Order tickets in a flexible order

        • The height/length of order display ticket varies based on the products/items within the order

        • In case of orders are too long or cannot fit in one column, a 'Continue' text is displayed at the bottom of the order and the order is split and displayed in two columns

      • Columns: These are the number of columns displayed on the SmartKDS 

        • 4 (this is the default, if not set)

        • 6

        • 8

      • Rows: These are the number of rows the Order ticket displayed on the SmartKDS; this option is only available if Fixed is set

        • 1 (this is the default, if not set)

        • 2

      • Receipt Format: This will allow you to configure the detail on the order receipt displayed on the SmartKDS

        • Display Account Names - if this flag is turned on it will display the account name if an account is attached to the transaction

        • Display Seat Number - if this flag is turned on it will display the seat number

        • Display Table Number - if this flag is turned on it will display the table number

        • Display Products Qty First -if this flag is turned on it will display the Product Qty first and then display the product name

        • Display Condiments -If this flag is turned on it will display the condiments, if any attached to the main product

          • Note: For the above mentioned flags, the respective flags in the assigned printer format for the SmartKDS workstation must be ON as well 

      • Fallback Format: The drop-down option will allow you to select one of the System's Printer format when re-directed to a receipt printer, (when SmartKDS station is not working)

      • Hide Prepare Option: If the flag is turned on, it will Not show the Prepare option on the Menu Bar of SmartKDS station

      • Time For Warning (Sec): This is a timer; when the order has been on the SmartKDS screen for the set time, the container of that order will automatically change colour to Orange to notify the staff that the order is getting late

      • Time for Late (Sec): This is a timer; when the order has been on the SmartKDS screen for the set time, the container of that order will automatically change colour to Red to notify the staff that the order is late

      • Prepare Time Warning (Sec): This is a timer; when the order has been on the SmartKDS screen for the set time, the container of that order will automatically change colour to Orange to notify the Chef that the prep order is getting late

      • Prepare Time Danger (Sec): This is a timer; when the order has been on the SmartKDS screen for the set time, the container of that order will automatically change colour to Red to notify the Chef that the prep order is late

      • New Order Notification Sound:  This is a notification sound that the chefs will hear when a new order arrives on the SmartKDS

      • Selecting Clone button will copy the current workstation

      • Select Save button to save the settings

      • Select Run Now! button and select OK