What's on, Events and tickets

3 | Special Event

This article is a how-to guide on the setup of a Special Event and all components of this event type Components include Tickets, Schedules and Reminders  Special Events are occasions that occur on a single date within the venue.

This article is a how-to guide on the setup of a Special Event and all components of this event type

Components include Tickets, Schedules and Reminders 

 

Special Events are occasions that occur on a single date within the venue. This is usually big events such as concerts and these may require a ticket purchase for entry

 

Prerequisite

 

  • To access the "Special Event" setup:
  • Events Role Privileges will need to be enabled
    • Roles "Role Maintenance" Panel
      • Privilege Flags: "Events"
  • Special Event will need to be active
    • Feature Control "Side Nav" tab
      • "Show Hidden?" Flag
        • Special Event: ON (Blue)

 


Special Event

Function Description
Show Inactive?

ON: Displays all special events including inactive events

OFF: Displays only active special events

Show A dropdown list with numerical options that can be selected to apply a limit to the number of special events that will appear on the list
Venue A dropdown, listing all venues setup in Myplace. 'All Venues' option will display events from every venue while, selecting a specific venue will only show events from this particular site 
# A unique value to identify the special event 
Name A title for the event, this is not displayed on the app
Heading A event label that will display within the app
Venue TBC
Sold/Total      TBC
Status

ON (Blue): The event will be active and appears on the App

OFF (Red): The event will be disabled and does not appear on the app

Display Order The order in which the events will show on the app, descending from 0
Option
  • Two icons:
    • Edit 
      • Click this to open a panel for modifying existing special events
    • Duplicate
      • Click this to copy and create a new special event with the same configurations as selected event

 

 

 

 

 

Creating/Editing a Special Event
  • After login to Myplace backpanel, use the guide below to create/edit a special event and configure the settings:

 

Guide Step 1 - Accessing Special Events Configurations

  • Follow the below steps to access the special events setup panel:
    1. Special Events page can be accessed by clicking the Special Event on the menu sidebar
    2. Click the respective icon to open the setup panel
      • A. This icon is used to modify a existing special event
      • B. This icon is used to create a new special event
  • Both buttons will display a setup panel that have the exact same configurations, only difference is edit icon will open with prefilled configurations

 

Step 2 - Special Event Settings
  • This step will outline different areas of the special event setup panel

General 

  • Internal Name*
    • A title used within Myplace but will not be displayed on the app
    • A Required Field
  • Venue
    • A drop down field that lists all venues set in Myplace.
    • Click  'All Venues' to apply the event to every site associated with Myplace
    • Select a specific venue to apply the event to this site only
  • Display Heading
    • A title that will display on the Myplace app for users to see
  • Active Flag
    • ON (Ticked): The event is active across Myplace and will appear in the special event tab on the app. 
    • OFF (Not ticked): The event will be disabled. It will not be viewable on the app and cannot be used through Myplace
  • Short Description
    • A brief sentence to outline important event information such as what the event is about
  • Long Description
    • A more detailed explanation of the event
    • Users could include relevant musician names, product names or areas of the venue the event will take place
    • The text editor has different options to customise the text

 

Date/Time

  • Event Start Date Time*
    • A Required Field
    • The exact time the event will start
    • Click the clock icon in this field and adjust the time accordingly, then click outside the open time panel to apply it
  • Event End Date Time*
    • A Required Field
    • The exact time the event will End
    • Click the clock icon in this field and adjust the time accordingly, then click outside the open time panel to apply it
  • Never Ends Flag
    • ON (Ticked): The event does not have a expiry date/time
    • OFF (Not Ticked): A field will appear, where users can input the ending date/time of the event

 

Max Items


  • This section will only appear if a ticket has been added to the event
  • Allows users to set a limit of the available amount of tickets there is for the event
  • For any of these fields, inputting 0 will make the value unlimited
  • Item Available Amount
    • The number of available items
  • Max Item Available Amount Per Day
    • The number of available items that can be issued per day
  • Max Item Available Amount Per Account
    • The number of available items that can be issued for a single account
  • Max Item Available Amount Per Day Per Account
  • The number of available items that can be issued for a single account per day

 

Button Display Flags

  • Display Booking / Purchase Button?
  • Display Enquiry Button?

TBC

 

Tickets

  • This section is used to configure and apply tickets that users will need to purchase as part of the event
  • When a ticket is added the Max Items fields will appear
  • ADD TICKET
    • Click this button to add a Ticket to the Event
    • This will open a new panel that displays existing tickets setup in Myplace

    • Search Tab
      • Search bar
        • Input a sequence of characters to find specific tickets
      • List of Tickets
        • Click the boxes next to each ticket to select them for adding to event
    • Create a New Ticket tab
      • General Settings

        • Name - Input a title for the ticket, this is a required field.  
        • Type - This will always be ticket and does not need changing
        • Hide this - The ticket will be hidden in the list
        • Active
          • ON (Ticked): ticket is enabled and can be used in Myplace
          • OFF (Not Ticked): ticket will be disabled
        • Short Description - A mandatory field. This is a brief description of the ticket
      • Image

        • Click this to select an image from local disk and apply it to the ticket
      • Notification


        • Works the same as notifications in the schedule section below but for tickets
        • Toggle to activate/disable notifications
        • Push Notification
          • In Notification Content, Select to use the default message "We have a new ticket" or select 'Custom' to create a personalized message
        • System Notification 
          • In  System Notification Content, Select from dropdown list a existing notification setup
        • Target
          • Used to limit which account groups the ticket will apply towards
          • Click Target flag to add all groups or tick the boxes next to each specific account group name
      • Price


        • Unit Price($AUD)*
          • A required field that is used as the cost amount that the ticket will be purchased at. Input a numerical value
        • Point Price*
          • A required field that is used to place a points cost value for purchasing a ticket
        • Free
          • ON (Ticked): The ticket will be free and has a cost price of $0.00
          • OFF (Not Ticked): ticket will need to be assigned a price using the above fields
        • To calculate reward
          • ON (Ticked): Uses the point ratio set in 'Point Ratio and Rewards' setting of Myplace
          • OFF (Not Ticked): Input a number to establish the amount of points received after a ticket purchase. The 'AUD$ 1.00 spent = 1pts' will update as values are placed in the field
      • Bepoz Voucher


        • Voucher 
          • A dropdown list of all vouchers created in bepoz. Link a voucher to this ticket to apply the bepoz configurations
        • Bepoz Product Number TBC
    • SUBMIT 
      • Click this button is clicked to apply the changes 
  • DELETE
    • Click the  to remove ticket from list
    • If there is only one ticket click the icon and it will change to [down arrow] then click the update/save and exit button

 

Schedules

  • Notification
    • There is a toggle that sends messages to users about the event
    • ON (Blue): Notification settings will appear and user can send a message. The notification will be sent out on the assigned start date of a schedule.
      • Notification Settings
        • Push Notification
          • Notification Content
            • Default: Uses the default message, "We have a new event" as the notification text 
            • Custom: Input a desired message to be used for the notification
        • System Notification

          • System Notification Content
            • A dropdown field with options of all available Notification setups in Myplace Backpanel
            • Press an option to apply
        • Tiers
        • Select which member groups will receive the notification
        • Click "Target All", to send it to every member or tick the boxes next a tier to select it 
  • OFF (Red): Notification settings are hidden and no message will be sent 
  • ADD DISPLAY SCHEDULE
    • It is required that one Schedule is active
    • Schedules create a time frame where the event will be available to see on the app
    • Click this button to open the "Create Schedule" panel for adding new time periods
    • Create Schedule
      • Start Date
        • A beginning date and time for the schedule
        • Click the calendar icon in the field to choose a date/time or click TODAY next to the field to use the current date/time
      • End Date

        • A finish date and time for the schedule
        • Never Expired flag
          • ON: The schedule will not be assigned an end date and the schedule will run forever. This will hide the field below for selecting end date/time
          • OFF: below field for end date selection is available. Click the calendar icon in the field to choose a date/time or click TODAY next to the field to use the current date/time
        • Tier selection

          • select the member tiers that the event is available for, within this schedule
          • Click Gift Certificate (Select all tiers) to choose every tier or individually tick each box next to desired tiers
        • SUBMIT/Cancel
          • Click SUBMIT to save and add the schedule to the list or cancel to discard it
  • Edit
    • Click the icon on the left to change settings of existing schedules. It will open the "Create Schedule" panel. The panel configurations are outlined in 'ADD DISPLAY SCHEDULE' located above
  • Delete
    • Click the icon to remove the schedule from the list

 

Reminder

TBC

 

Image/Banner

  • Banner 
    • This will appear as the background image on the special events tab

                

  • This is also used as the banner image on the specified event screen. accessed by clicking the event

                        

    • Image
      • This will appear in two areas on the what's on Card on the homepage and the favourites screen accessible through the profile screen

 

                        

 

        • On the whats on card view, the image will be cropped by 100 pixels on both, the top and bottom of the image

 

    • Follow the procedure below to apply a image/banner to the event:
      1. Choose either Banner or Icon and click the respective area 

2. File Explorer will open. Find and select the desired image and click Open

3. The picture will appear with a selection box

                          

4. Scale the box using the corners or move it by clicking and dragging.

5. Once the selection is final click Confirm and it will apply

6. A UNDO IMAGE CHANGE button will appear underneath the image/banner areas and is used for reverting the picture back to the previous picture

 

Step 3 - Save
  • To save all configurations. Click the Update and Exit button at the bottom of the page. If any required fields are empty then a prompt will appear asking to configure this field.