1 | Split Bill BackOffice Settings

This article focuses on the BackOffice settings that control Split Bill functionality. There are a handful of settings within BackOffice that need to be considered when configuring a system to accommodate Split Bills. A number of flags can be found within both Global Settings and Venue Maintenance: Tables Open Directly into Splits, Ask # Guests, Ask Seat, and Ask Split as Guests.

This article focuses on the BackOffice settings that control Split Bill functionality.

There are a handful of settings within BackOffice that need to be considered when configuring a system to accommodate Split Bills.

A number of flags can be found within both Global Settings and Venue Maintenance: Tables Open Directly into Splits, Ask # Guests, Ask Seat, and Ask Split as Guests.

Prerequisites

To access Split Bill features, the applicable Operator Privileges will need to be enabled

System Setup Section

"Access Venue, Stores & Tills" Flag
"Maintain Venue, Stores & Tills" Flag
"Maintain Global Settings" Flag

Global Settings

Flag: "Tables Open Directly Into Splits"

Within Global Settings, there is a flag that allows previously Split Bills to directly open to the Split Bill Screen when selecting the Table
To provide for better efficiency when Tables are Split, enable this Flag to have a Split Table open directly to the Split Bill Screen

When this flag is enabled, the operator will be viewed with the Split Bill Screen after the table has been selected
To provide for better efficiency when Tables are Split, enable this Flag to have a Split Table open directly to the Split Bill Screen
With this Flag enabled, the Operator will be required to Tender Payments separately for each Split

With this Flag disabled, the operator will be viewed with the Home Workstation Screen after the table has been selected
The Operator would then need to tap the Split Bill Screen button to view the Splits

Venue Settings

Tables Tab

There are some settings on the Tables Tab within Venue Maintenance which will also have an effect on the use of Split Bills

"Ask # Guests" and "Ask Seat "

If the Ask # Guests flag is enabled, the Operator will be prompted to enter the Number of Guests when starting a New Table from SmartPOS Workstations in that Venue

If the Ask Seat flag is enabled, the Operator will be prompted to enter a Seat Number for each Product ordered

By allocating products to a seat, products can be transferred directly to individual splits in the Split Window Screen

Once the Seat Numbers have been entered, the Number will appear next to each on the Master Bill prior to Splitting
The Xfer by Seat function can then be used to quickly Transfer all of the Products to separate Splits based on the Seat Number

Ask Splits as Guests

The Ask Splits as Guests flag can be also be found in the Venue Maintenance menu
When this Flag is enabled, the Operator will have the option to Split the Table based on the number of guests that were entered

The Ask Splits as Guests flag cannot be enabled unless the Ask # Guests flag is also enabled for that table group

The enabling of this flag makes it advantageous for efficiently creating Split Tables before a table is created rather than configured after

When a table is opened and after the Operator has entered the number of Guests, a prompt message will appear giving the option if the Operator would like to Split the table by the number of guests that were entered

Each Guest will have their own Split where Products can be ordered, Transferred and Paid accordingly
By default, the Splits will be labeled using the main Table number and then a sub-number, incrementally

E.g., if the Table number is 4, the Splits will be called "4:1", "4:2", etc.