• Engage Role Privileges will need to be enabled
• People "User Roles" Panel
• Privilege Flags: "Engage"

System Notifications -Member Location

There are several ways a admin user can send notifications to their member base. This article will outline the system notification that can be set to run once based on a schedule. Please be aware that this feature is currently operational exclusively on IOS, with plans for implementation on Android in future updates.

Prerequisite Details

The successful execution of this feature relies on 1 prerequisites: Latitude, Longitude and Radius.

These will need to be setup in POS location or Other location, based on the admin users choice for notification. If the location does not have these in the config, then member location system notification will not work with that desired location. Below are steps to get to these fields for POS and other locations

POS Location

1. Login to backpanel and click System Admin, a list will display
2. In the list, click Locations
3. Click POS Locations tab
4. Click the edit icon in the options column to open a single locations configuration. Latitude, Longitude and Radius can be changed from here.

Other Location

1. Login to backpanel and click System Admin, a list will display
2. In the list, click Locations
3. Click Other Locations tab

        A. For a new location click The + icon in the top right. This will open a new panel where latitude, longitude and radius can be set

        B. Click the edit icon in the options column to open existing locations configuration. Latitude, longitude and radius can be reconfigured from here.

Getting to the Notification Page

1.  After user logs in to the backpanel, admin users can click Engage. This will open a draw with several options
2. Click Notifications

Creating a new notification

1. Click the + icon in the top right and the 'Create System Notification' page will appear. 

Updating a new notification

1. Click any existing notification in the list and the 'Update System Notification' page will appear, with pre-filled inputs

Configurations

Main

Title - The label that will show in the push notification and system notification

Message - A short description to inform members of the marketed item

Inactive - A checkbox to disable the system notification

Page Redirect - This is a toggle that allows system notifications to guide members to a specific page when closed.

    ON (Purple) - When system notification is closed, the member will be automatically guided to a specific page

    OFF (White) - Member will not be guided to any pages and will remain on the homepage

Page - A dropdown list that contains all pages that have been added in app layout

Item - If the selected page is vouchers, gift certificates or offers then this field will appear. This allows admin users to guide members to a specific item, e.g. A specific voucher or offer

Target

All Members - Every member of the app will recieve the system notifications. This is good to use for major events and alerts of app activity

Member Tiers - Several checkboxes will appear with the tiers that have been previously setup. All Tiers checkbox allows admin to quickly select every tier, or they can click specific tiers as desired. This is good to inform your members of special deals but exclude your staff members.

Member Profile - This is a dropdown list with all existing active member profiles created in the backpanel. Admin users can target based on the custom fields set in Bepoz. This is good to use for targeting specific individuals of events that might interest them, e.g. It could be a soccer finals, which we can target all users that are into soccer to come see it at the venue.

Schedule

Notification Type: Member Location - When member location is selected, extra fields will appear. This section controls the trigger location as well as the schedule date, day and time that notifications will occur on

Location Type - Admin can between POS location, Other location and Location tag. Location/s dropdown list will update with the lists of each location type selection.

• POS Location - when selected location/s dropdown list will display all active POS locations
• Other Locations - when selected location/s dropdown list will display all active other locations
• Location Tag - when selected location/s dropdown list will display all active location tags

Select the Date you would like the notification to be sent - User can set a date for the notification using the calendar that appears when clicking the field.

Select the time of day to send the notification - User can choose the desired time in the popup.

Select the Day or Days to send the notification - User can set the days of the week that the notification will send on by clicking the checkboxes for desired days or click select all to choose every day of the week

Notification Control Rules

This sub-section allows admin users to limit the max amount of notifications that are sent to their member base. It is recommended to set this up so users are not bombarded with notifications. As default, max per member per day is set to 1 and cannot be removed.

When all inputs are finalised, simply click Save at the bottom right to keep the configurations for the system notification or cancel to discard. The system notification will then trigger based on the schedule set to the selected targeted members. Each user will have to be inside the radius of the location for it to send the notification.

Notes:

• Members will need to have location permissions enabled in app for the notification to send based on their location.
• Please be aware that this feature is currently operational exclusively on IOS, with plans for implementation on Android in future updates.